Complaint Review: Fullerton's Collision, Inc - Georgetown Texas
- Fullerton's Collision, Inc 7200 N. Interstate 35, Bldg 2 Georgetown, Texas USA
- Phone: (512) 843-0129
- Category: Auto Repair Service
Fullerton's Collision, Inc Precise Collision & Fine Finishes Non-Reimbursement of car rental fees and parts not ordered and placed back on vehicle Georgetown Texas
The purpose of this letter is to demand payment reimbursement for three car rentals that were paid by us via our credit cards to Enterprise Rent-A-Car respectfully on January 23,2017 for two rentals in the amount of $4,293.50 and for the third rental on February 9, 2017 in the amount of $1,898.50 for a grand total of $6,192.00.
We have made several attempts to get reimbursed via email, telephone and texts to yourself, Mr. Ernest Torres the owner, Mr. Scott Harner, and Mr. Treg Harris since December of 2016. The last attempt to collect was made to you on March 7, 2017 via email. We have been told by Mr. Harner and yourself that payment would be made within 30 days on 7 February and by Mr. Ernest Torres, at the end of February, 2017. We were also told by Mr. Scott Harner on 7 February, via telephone, that the company known as Fullerton's Collision AKA Precise Collision & Fine Finishes had plenty of business and payment wouldn’t be an issue, just give him 30 days. Then, via your email message, it changes and you said, “I just talked with my owner and he wanted me to get back with you. We are very close to getting this reimbursement back you. He is waiting for the sale of his house to close and the funds to be released. Once this is done we can send you the reimbursement.”
In addition, we are still waiting on parts for the 2006 Jeep Grand Cherokee that have been outstanding since January 2017 and we have been told on several occasions by Mr. Scott Harner, and Mr. Treg Harris that the items (two deflectors [sunroof & bug deflectors] and key were on order through eBay and the jeep emblem was sitting on Mr. Treg Harris’ desk but it wasn’t delivered as promised with the jeep on January 22, 2017. We are also demanding these items with proper installation or monetary reimbursement. The sunroof and bug deflectors totals about $160, the jeep emblem from Dodge estimates $40 to $50.00 and the ignition key that was damaged in your care is $99.95 for a grand total of $309.95. These costs were retrieved from internet searches for Jeep parts.
Please send us a check or money order for $6501.95 on or before March 28, 2017. If we don't receive payment by that date, we’ll promptly file this case in small claims court. If a lawsuit is commenced, you will be notified of the hearing date and you will be entitled to appear at the hearing and present any defenses you may have to this claim. And assuming we receive a judgment, which will be part of the public records available to credit agencies, we will promptly follow all legal avenues to collect it. You may reach me during the day and or in the evenings until 7 p.m. at (((REDACTED))) or on my cell at (((REDACTED))).
The three invoices for the car rentals are included with this demand letter.
We filed a Small Claims report against Fullerton's Collision on April 3, 2017 @ 1:57 pm at the JP Courts, Precinct 4, 2711 SE Loop 410, San Antonio,TX 78222. As of this date, a response has not been received by the aforementioned company and we are going to go forward with the suit.
This report was posted on Ripoff Report on 05/18/2017 01:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fullertons-collision-inc/georgetown-texas-78626/fullertons-collision-inc-precise-collision-fine-finishes-non-reimbursement-of-car-re-1374001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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