Complaint Review: FUN EXPRESS - ORIENTAL TRADING - Omaha Nebraska
- FUN EXPRESS - ORIENTAL TRADING PO Box 2389 Omaha, Nebraska U.S.A.
- Phone: 800-2282269
- Web:
- Category: Toy Stores
FUN EXPRESS - ORIENTAL TRADING - Supervisor Barb TOTAL RIPOFF WILL NOT REFUND SHIPPING COSTS FOR THEIR COMPUTER ERROR Omaha Nebraska
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On 5/27 I attemped to place an online order with funexpress.com. In doing so, I did not receive a confirmation that the order had went through so I called funexpress to confirm the order. I was told that it had not gone through and to reorder later. At my next convience I did so.
This order went through and I immediately received a confirmation email, and a receipt page. Come to find out later that both orders had went through. Now although funexpress has offered to take back the second order, they are insisting that I pay shipping costs for the return and assume the shipping costs for the shipment that was in error.
As a large company who acknowledged on the phone that they have no way of knowing if i did call or not because it is not their procedure to notate the account when someone calls in, they refuse to refund my shipping charges to me. I have taken this up with my credit card company and intend to pursue this further. Upon additional review I found out that this company funexpress is linked directly to oriental trading company so beware of both!
Mina
hempstead, New York
U.S.A.
This report was posted on Ripoff Report on 06/02/2004 02:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fun-express-oriental-trading/omaha-nebraska-68103/fun-express-oriental-trading-supervisor-barb-total-ripoff-will-not-refund-shipping-cos-93375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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