Fur hat world Thieves,they trick you by the shipping method ,take the money ,and never ship the item Internet

I purchased a hat online form fur hat world.I chose the international postal services to ship it to brazil and they included in the email that it takes 3-8 business days for an international shipment.its been exactly a month and I did not receive it yet.i contacted them and what they keep saying is sorry but you have chosen a shipment method that doesn't have a tracking nb.

i paid 7.99$ for the shipment.the other method costs 50$ which is like insured .do I have to pay that much to ship a hat!! these people are liars ,they use the shipment method to let the customers fall for it and then they tell you sorry but its not insured,because they did not ship it in the first place 

i asked for a refund but they only give store credit .of course I'm not going to buy anything from them !!! something needs to be done about those thieves so that people don't fall for their tricks .

i keep sending emails but they stopped replying .they never shipped my hat and I don't think that shipping a hat should cost more than what I paid 7.99$ ..but that's what they use to steel the money .they tell you sorry your shipping method doesn't include a tracking nb so we don't know where your item is .you should have chosen the other method and pay 50$ !! What a ridiculous thing 

i always ship and buy online .but those people at fur hat world need to stop their fraud