Fur Outlet - Furoutlet.com Will not answer emails or calls, and will not refund my money! Weehawken New Jersey

So I got my refund check in the mail, and as is true to their business practices, it was short $45. They must have decided to charge me for whatever the hell fees the think they're entitled to.

The check is cashed, and I am through with this company. I hope that anyone who hope to purchase from them see's all of these reports before buying from them, they are AWFUL to deal with. They are scam artists. BEWARE!

So since my original post, and multiple incoherent emails, on September 2nd 2008, I had finally gotten an email stating that they would refund the restocking fee and send me a check for $150 the next week.

Of course it never came, so I contacted them September 20th 2008 stating that they had promised me a refund check the week of the 8th and that I hadn't gotten anything. NJ is not far from VA. I've gotten First Class packages in two days, so I know an envelope wouldn't take two weeks to get here.

As is the standard for their business, I got no reply to my email. So I contacted their local BBB and made an official complaint on October 1st 2008. The complaint number is 80045918 in case you feel so inclined to look it up.

That must have lit a fire under their behind because I got a very whiny email from them today:
"Hello:

Check number 317 has been mailed. You should receive it shortly. There was no reason to complain to a Rip Off Report, when we have had communication. We were closed for the Holidays. Kindly notify the rip off report.

Thank you.
Sincerely,
Fur Outlet."

Communication!? These people have only sent me maybe four emails total that have made any sort of sense. Holidays!? Maybe i'm just not savvy enough to be 'in the know' regarding holidays, but Yom Kippur doesn't start until sundown and Columbus Day isn't until next week. Am I missing something, or is this more shenanigans?

Anyway, I will update this again once I have that refund check in my hands, checked to see that it's legit, and it has been cashed successfully because I don't trust these people.

I maintain my stance that this business has horrible customer service and needs to be shut down. If you don't want to give yourself a potential brain injury save yourself the confusion and headaches and take your business elsewhere.

So since my original post, and multiple incoherent emails, on September 2nd 2008, I had finally gotten an email stating that they would refund the restocking fee and send me a check for $150 the next week.

Of course it never came, so I contacted them September 20th 2008 stating that they had promised me a refund check the week of the 8th and that I hadn't gotten anything. NJ is not far from VA. I've gotten First Class packages in two days, so I know an envelope wouldn't take two weeks to get here.

As is the standard for their business, I got no reply to my email. So I contacted their local BBB and made an official complaint on October 1st 2008. The complaint number is 80045918 in case you feel so inclined to look it up.

That must have lit a fire under their behind because I got a very whiny email from them today:
"Hello:

Check number 317 has been mailed. You should receive it shortly. There was no reason to complain to a Rip Off Report, when we have had communication. We were closed for the Holidays. Kindly notify the rip off report.

Thank you.
Sincerely,
Fur Outlet."

Communication!? These people have only sent me maybe four emails total that have made any sort of sense. Holidays!? Maybe i'm just not savvy enough to be 'in the know' regarding holidays, but Yom Kippur doesn't start until sundown and Columbus Day isn't until next week. Am I missing something, or is this more shenanigans?

Anyway, I will update this again once I have that refund check in my hands, checked to see that it's legit, and it has been cashed successfully because I don't trust these people.

I maintain my stance that this business has horrible customer service and needs to be shut down. If you don't want to give yourself a potential brain injury save yourself the confusion and headaches and take your business elsewhere.

So since my original post, and multiple incoherent emails, on September 2nd 2008, I had finally gotten an email stating that they would refund the restocking fee and send me a check for $150 the next week.

Of course it never came, so I contacted them September 20th 2008 stating that they had promised me a refund check the week of the 8th and that I hadn't gotten anything. NJ is not far from VA. I've gotten First Class packages in two days, so I know an envelope wouldn't take two weeks to get here.

As is the standard for their business, I got no reply to my email. So I contacted their local BBB and made an official complaint on October 1st 2008. The complaint number is 80045918 in case you feel so inclined to look it up.

That must have lit a fire under their behind because I got a very whiny email from them today:
"Hello:

Check number 317 has been mailed. You should receive it shortly. There was no reason to complain to a Rip Off Report, when we have had communication. We were closed for the Holidays. Kindly notify the rip off report.

Thank you.
Sincerely,
Fur Outlet."

Communication!? These people have only sent me maybe four emails total that have made any sort of sense. Holidays!? Maybe i'm just not savvy enough to be 'in the know' regarding holidays, but Yom Kippur doesn't start until sundown and Columbus Day isn't until next week. Am I missing something, or is this more shenanigans?

Anyway, I will update this again once I have that refund check in my hands, checked to see that it's legit, and it has been cashed successfully because I don't trust these people.

I maintain my stance that this business has horrible customer service and needs to be shut down. If you don't want to give yourself a potential brain injury save yourself the confusion and headaches and take your business elsewhere.

So since my original post, and multiple incoherent emails, on September 2nd 2008, I had finally gotten an email stating that they would refund the restocking fee and send me a check for $150 the next week.

Of course it never came, so I contacted them September 20th 2008 stating that they had promised me a refund check the week of the 8th and that I hadn't gotten anything. NJ is not far from VA. I've gotten First Class packages in two days, so I know an envelope wouldn't take two weeks to get here.

As is the standard for their business, I got no reply to my email. So I contacted their local BBB and made an official complaint on October 1st 2008. The complaint number is 80045918 in case you feel so inclined to look it up.

That must have lit a fire under their behind because I got a very whiny email from them today:
"Hello:

Check number 317 has been mailed. You should receive it shortly. There was no reason to complain to a Rip Off Report, when we have had communication. We were closed for the Holidays. Kindly notify the rip off report.

Thank you.
Sincerely,
Fur Outlet."

Communication!? These people have only sent me maybe four emails total that have made any sort of sense. Holidays!? Maybe i'm just not savvy enough to be 'in the know' regarding holidays, but Yom Kippur doesn't start until sundown and Columbus Day isn't until next week. Am I missing something, or is this more shenanigans?

Anyway, I will update this again once I have that refund check in my hands, checked to see that it's legit, and it has been cashed successfully because I don't trust these people.

I maintain my stance that this business has horrible customer service and needs to be shut down. If you don't want to give yourself a potential brain injury save yourself the confusion and headaches and take your business elsewhere.

Still no contact after my last email. I filled out a police report today and my bank is filing fraud charges against them.

DO NOT DO BUSINESS WITH THIS COMPANY!