Complaint Review: Furniture Max, Moeses Ventura - West Palm Beach Florida
- Furniture Max, Moeses Ventura 1801 Palm Beach Lakes Blvd Suite 470 West Palm Beach, Florida U.S.A.
- Phone: 561-687-3915
- Web:
- Category: Bed & Bath
Furniture Max - Moeses Ventura ripoff, unethical business practices, disrespectful and rude West Palm Beach Florida
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I purchased a daybed with trundle and mattresses on time. I paid on the account every two weeks and upon completion of payment - $650.00, scheduled delivery of the items.
No delivery was made on the day promised. Four calls to the store netted me four conversations with people who rudely informed me I had to keep calling back to speak to the manager, Moeses.
When I said I was going to come down to the store, Moeses materialized on the phone apologized and said delivery would be late, but it would happen that day. It did not.
I was unable to reach the store the next business day and that evening my boyfried did speak to Moeses who apologized and promised delivery the next evening.
Surprise, we received delivery. Not surprising the bed was damaged and the delivery men ripped the mattress while attempting to put the bed together.
More phone calls and more promises of replacements. On the day the replacements should have been delivered, Moeses was on his way to the Bahamas according to his brother, co-owner, Sam Ventura. We said we would come down to the store to tell customers how they will be treated and Moeses again got on the phone. He then called me ignorant. A real charmer, Moeses is!
After I explained I would spend my spare time making sure his business practices were brought to the attention of every agency and customer pool I could find, he said he would deliver them himself the day after the holiday.
I don't believe him do you?
Peggy
West Palm Beach, Florida
U.S.A.
This report was posted on Ripoff Report on 07/02/2005 01:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/furniture-max-moeses-ventura/west-palm-beach-florida-33401/furniture-max-moeses-ventura-ripoff-unethical-business-practices-disrespectful-and-rud-148312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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