Complaint Review: Furnituremecca - Philadelphia Pennsylvania
- Furnituremecca W hunting park ave Philadelphia, Pennsylvania USA
- Phone: 2153526100
- Category: Miscellaneous Companies
Furnituremecca Sold me defective furniture Philadelphia Pennsylvania
I purchashed a bedroom set 3 months ago within the first week the bed would shake and make noses when i sit or lay on it i contacted the company and they told me to take a picture of the bed and send them a email. i did everthing they asked of me weeks went by and i herd nothing. i would call they would hang up on me and leave me on hold they also threaten to call the cops on me because they said i was harassing them because they sold me defective furniture .
I called Ashley Furniture who makes the Furniture and put in a complaint withfurnituremecca finally they got back to me and said they was working on it and they told me they contacted ashley furniture to see what they wanted to do. so i waited another month i didnt here from them again. i left several messages for someone to contact me they ne ver did. finally i got intouch with a customer service rep they said the lady that handles this issue no longer works there so they gave me to someone else she never answered the phone nor did she return my phone calls. i finally got intouch with this lady that goes by the name nikki her aproach was very nasty toward me as if i did something to her. so she listened to my complaint and told me she would contact me the same day by 4pm she did and she explained to me that she contacted ashley furniture and they told her to give me a piece to install under my bed so it can be sturdy and i have to pay for.them to come deliver it and install it. i told her that does not sound and i cant afford that i allready pay for the besroom set and deliver and yall want more money from me no, she argue with me telling me thats all she can do. so i told her i was calling ashley. once again ashley told me they would never tell a company to alter their furniture and that they would contact them to find out whats going on. so IAM BASICALLY OUT OF 1,600 dollars. i cant sleep on the bed and they wont give me a new one so my next step is to take this to court.
This report was posted on Ripoff Report on 05/09/2017 05:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/furnituremecca/philadelphia-pennsylvania-19140/furnituremecca-sold-me-defective-furniture-philadelphia-pennsylvania-1372148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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