FutureQuest Marketing For no apparent reason they disconnected my 888 ----- number I called the contact person MIchael Szerencsy to ask what happen, he explain that some customers were complaining so I file a complain with Consumer services RE, 0809-34323 MR, Bonnie Phillips from Comsumer services related to me that MR. Szerencsy told him a different story stating that no preamble was recorded which is not true . Baca Raton FL.

 JMS Associates in Deerfield Beach Florida is a collection agency working for a scammer named Future Quest Marketing. I was scammed out of almost $800 and this agency is trying to sue me for the Future Quest Marketing scheme. I am sick with Addison's Disease a rare adrenal deficiency. Crooks helping crooks. This does not make sense.

First of all, we notified Mr. Albert Williams several times about why his account was closed. He didn't act professional when dealing with this as we gave him options to continue his service. Because he violated terms of our service, he actually lost us money! We should be reporting him for now paying the tab.

We never close down a line unless their is a reason. This is actually very rare.

Facts of the case:

1. He didn't record a preamble greeting which we instructed him to do. This is an FCC law. When we checked his line, no preamble existed. How would someone know the price they are paying without a preamble.

2. Virtually all his calls were chargebacks, which means the customer didn't like the service he provided for his phone calls. We are not responsible for the quality of the service he provides his customers. And if that person was not satisfied why would they pay Mr. Williams

3. We offered Mr. Williams the ability to keep his line open, and to use his own merchant account. Because of the high risk nature of his business we felt that this would be a better option for him since no one else wanted to process his line payments.

Our company is a legitimate company, and just because he files a complaint on this site doesn't mean we are a scam. Anyone has the right to post complains whether they are valid or not.

If anyone wants to discuss this with us, we would be happy to discuss by phone or email first hand.

Thank You,
Sarah Patrus
Customer Service Manager