G A Bove Fuels Bove Fuels stopped delivery with no notification in the winter - we always paid on time for delivery hudson falls New York

My heat pump was running in December.  They sent a guy who's first communication was "I don't know much about heat pumps.  No one has them up here."  He added coolant to my air conditioning unit!  IN DECEMBER.  He said, "sometimes this works."

Needless to say, it did not work.

The next technician they sent waked into the mechanical room and said "There is your problem right there.  The heat pump temperature sensor is not attached.  It says it is 75 degrees outside.  I don't think it is---ha-ha,  Plus, that is why there is all this wire here."

took him 5 minutes----done

First they charged me for both visits.  I disputed it, and they said ok, you can pay just one, but you have to pay the first one.  Of course the first one was twice as much as the bill for the visit that actually worked.  I was still in email and phone contact with them about this when my gas ran out.

The owner was a bully on the phone and refused to deliver fuel until I paid the disputed amount. 

As I said, I have never NOT paid a bill in my life...I just wanted some type of reasonable compromise.  And I ALWAYS had paid my fuel bill to them on time...for two years!

These guys do not care.  They do not care that 4 kids were without heat during the winter.