Report: #397627

Complaint Review: Gambino Family Chiropractic - Clarksburg West Virginia

  • Submitted:
  • Updated:
  • Reported By: Clarksburg West Virginia
  • Gambino Family Chiropractic 217 N. 17th Street Clarksburg, West Virginia U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
I was first drawn into Gambino Family Chiropractic by a couple of massage therapists who visited my school during what they called a 'Teacher Appreciation Day'. The massage was wonderful and gave me great relief and they convinced me that I was in desperate need of
chiropractic care.

I showed up at the office 15 minutes early to fill out my paperwork for my scheduled 11 o'clock appointment. I was greeted in a very friendly matter by the secretary Michele. After an hour with no one even speaking to me I was lead to the x-ray room by the secretary and told that the Dr. Dan would be right in. Fifteen minutes later the
massage therapist who had just got done with an hour massage came back to greet me and to take my history.

I didn't really feel like I had many problems but afterwards I was convinced otherwise. My seasonal allergies that I get only twice a year got an 'Oh my gosh - that's horrible' response. After about a half hour of 'anything else's' I was told to remove my belt necklace
and earrings and the Dr. would be in to take x-rays. Finally, after almost two hours I would get to see the Doctor.

Dr. Dan entered the room and greeted me felt my spine while in a seated position asked if a few of my muscles were tender and took four x-rays and sent to schedule my next visit. I waited 2 hours to see the doctor for a total of 10 minutes.

As I was scheduling a day to come back for the results of the x-rays I was told my husband would have to be with me. I tried to explain I have three small children and a husband who works a 10-12 hour business day, to which Michele answered 'I don't know what to tell you
- It's office policy.' After arguing with her about my husband not being able to make it, she said she would speak with the doctor and give me a call.

Two days passed and I finally had to call her back to ask what the doctor had decided. Michele said she would schedule me and for me to try and bring my husband. My appointment was scheduled for two weeks later. If I was in such 'desperate need' of chiropractic why couldn't
I be seen earlier? why was bringing my husband such an issue? Why did Michele not call me back promptly? I was beginning to worry.

As the two weeks passed my mind was drawn to every little pain I had thinking it was related to a malformation of my spine. Finally the day came for my second appointment, my husband called off work to be there and we had to hire a babysitter but I made it. My husband and I were
taken back to a different room this time - another 45 minute wait and then the Dr. Dan came in. He compared my spine to a perfect spine and spouted words like reverse curve and percentages of lost curve. He then went to my history and used my own words to make me feel guilty.
Wouldn't you like to play with your children again without the pain? Imagine what it will be like in 10 years. He asked my husband if he liked seeing me in pain. We were convinced/coerced that I did need
chiropractic care.

Dr. Dan left the room and Michele came in and told us what the insurance would cover and what it wouldn't. We had to take a loan from a place called care credit to cover the extra amount($2500). After I signed papers saying I would follow the Doctors orders and make all my
appointments or be charged, I was lead to the adjusting

Michele explained that when I came in I would sign in get my card and wait for her to direct me to the adjusting area. There were three adjusting tables in the same room. Dr. Dan adjusted me that night and it immediately relieved the tension in my neck. Michele scheduled me
for 3 days a week for 3 weeks and I left feeling good.

My next adjustment was the following Monday. I came in, I got my card, and was directed to go on back. The room was packed with people hanging weights off their head on one side and people getting adjusted on the other. Dr. Kim was there that day, this was the first time I had met her. She was telling everyone how people needed to vote for Hillary Clinton, how the government was poisoning us with fake clouds, and how her children were in private boarding schools. I got on the adjustment table and waited my turn. When she got to me she started
talking about a product they sold there called Isagenix and how it's by-product was weight loss. I immediately felt self-conscious about my weight. She gave a very rough adjustment nothing like Dr. Dan's. My neck was sore for 3 days afterwards. She told me to ask Michele for
information on the Isagenix.

I showed up for my next appointment where I received a massage first. The massage was great. It was very relaxing and my body felt like jell- o afterwards. Next came the adjustment, still Dr. Kim. She asked me if
I had got to listen to the information on Isagenix which I had. She told me how it was the 'next big thing', how it had already hit in California and New York and people were losing lots of weight and having more energy. She actually took several minutes to discuss/pitch it to me and before I knew it I was writing a check for it.

Three weeks into my plan and I still felt the same. The Isagenix didn't really work out for me and I was told for some people it doesn't. I found myself coming more for the massages than the adjustments.

Six weeks into my plan and it definitely was just about the massages for me. Which on my insurance statement they were charging almost 3 times as much as what it would cost if I just paid out of pocket.

Two months into my plan and my family hit a rough spot with finances. I wish I had not spent all this money on chiropractic care that for the most part didn't seem to be improving my life that much. When I discussed this with Dr. Dan he gave me a copy of the book 'Dianetics'
and was told a little about Scientology. This definitely left a bad taste in my mouth and I handed him the book back and told him I would not be returning.

My insurance is still a mess from being over-billed, my bank account is still hurting from paying back the loan to care credit, and most of all my back is still hurting.

I urge people not to fall for 'desperate need', 'falling apart', 'playing with your kids without pain', isagenix', 'fake clouds', 'insurance', 'imagine in 10 years' 'Dianetics' and 'scientology' scam that the Gambino's call Family Chiropractic.

**** This practice is now under investigation for insurance fraud. Anyone who has had chiropractic care services billed to your insurance from Gambino Family Chiropractic - please double-check your insurance statements. You can also call the WV Insurance Fraud hotline at 1-800-779-6853. Maybe you can get some of your money returned.

Clarksburg, West Virginia

This report was posted on Ripoff Report on 12/03/2008 08:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gambino-family-chiropractic/clarksburg-west-virginia-26301/gambino-family-chiropractic-fraud-insurance-scientology-isagenix-chiropractor-chiropr-397627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#8 Consumer Comment

THE Gambino family?

AUTHOR: Joe - (U.S.A.)

POSTED: Friday, April 24, 2009
Oh, man. don't you read the papers....

You dont KNOW who the GAMBINO FAMILY is??????

That would have been the LAST place ( and probably would have been ) I would have gone...

Google Carlos Gambino or look him up in the wikipedia and be glad he didn't make you an offer you couldn't refuse.

I am NOT prejudiced against Italians! My great-uncle was Joe "Gigantic." Those who need to know, know the whole story. He married into my family.
Respond to this report!

#7 Consumer Comment

You guys are MORONS!!!

AUTHOR: Don't Judge From A Few Idiotic Opinions - (U.S.A.)

POSTED: Tuesday, June 02, 2009
The first comment is completely retarded, what does the investing regimen or lack thereof have any relevance to this matter? That was just plain stupid.

However the next comment makes the first look like the most insightful, intelligence and articulate comment ever written.

This reference to the "Gambino Family" is most likely the stupidest thing ever written on Rip-Off Reports. This is saying an awful lot. I like these reports, they are informative and helpful, you can get other folks insight into those we do business with. Normally though we take these reports and the following comments with a grain of salt... It is after all just one parties' opinion.

As of this comments writing there are 4 negative complaints about the product Isagenix, so out of the perhaps hundreds of thousands of this companies products sales in any given year we have four people with bad experiences. I came here because this was precisely what I was looking for, others opinions. So now instead of diving in and purchasing the product, I am going to do a bit more checking (perhaps if no one wrote about it I may feel that they are so limited in distribution, I may have then had doubts about that). No company can do business without pissing a few folks off. Will this new information about the product stop me from doing business with this company, probably not, but this will give me pause.

But back to the comment regarding the name Gambino you Fuoking effete stupid banal idiotic bigoted moron, the name Gambino is a common last name both in Italy and in the USA. You are as dumb as a bag of hammers! My god man, how can you possibly this brainless...

... I will sign my REAL name,

(Better watch out, The LOUD crack you will hear from behind you will be the LAST SOUND YOU WILL EVER HEAR!!!!!)
Respond to this report!

#6 Consumer Suggestion

Sounds like...

AUTHOR: Valid Fact - (U.S.A.)

POSTED: Friday, April 24, 2009
You need to invest your money in a proper manner.

Also I would suggest financial planning with your current banking institution. Since it seems money slips through your fingers when silly people "take" it.
Respond to this report!

#5 Consumer Suggestion

Sounds like...

AUTHOR: Valid Fact - (U.S.A.)

POSTED: Friday, April 24, 2009
You need to invest your money in a proper manner.

Also I would suggest financial planning with your current banking institution. Since it seems money slips through your fingers when silly people "take" it.
Respond to this report!

#4 Consumer Suggestion

Sounds like...

AUTHOR: Valid Fact - (U.S.A.)

POSTED: Friday, April 24, 2009
You need to invest your money in a proper manner.

Also I would suggest financial planning with your current banking institution. Since it seems money slips through your fingers when silly people "take" it.
Respond to this report!

#3 Consumer Suggestion

Sounds like...

AUTHOR: Valid Fact - (U.S.A.)

POSTED: Friday, April 24, 2009
You need to invest your money in a proper manner.

Also I would suggest financial planning with your current banking institution. Since it seems money slips through your fingers when silly people "take" it.
Respond to this report!

#2 Consumer Comment

Customer of Gambinio Chiropractic

AUTHOR: Mark Daggett - (United States of America)

POSTED: Thursday, September 27, 2012
My wife and I are current patients at  Gambino Family Chiropractic.

In the time we've been under their care we've had no problems of any kind with billing or the products offered by this practice.

Everyone there has always been professional, helpful and kind.

In our opinion, this negative review is total nonsense!

We recommend Gambino Family Chiropractic to anyone in need of Chiropractic care.
Respond to this report!

#1 REBUTTAL Owner of company

You Decide What is The Truth

AUTHOR: Dr. kim gambino - (U.S.A.)

POSTED: Saturday, November 14, 2009
Dr. Kimberly Gambino Clarksburg, WV I have read this over and over trying to figure out who could have possibly had this experience in our practice. Then Dr. Dan and I sat down for hours and looked up anybody who purchased Isagenix or who has ever taken out a care credit. NOBODY fit this description. SO, who is this ANONYMOUS person who claims that we do ALL this horrible things? Here are a some questions: WHY didn't they put their name on this? WHY did they not come to us and voice a complaint of some kind? Wouldn't you want the doctors know that you were not happy with their services? WHY didn't they fill this out on their comment form we ask on their 12th visit? HY didn't they report it to the  Better  Business  Bureau ? WHY didn't they ask for their money back on the Isagenix? There is a 30 day money back guarantee? WHY was this put on the web right around the time we had fired some employees? WHY was the ONLY good thing they said was about the massage? WHY were the  massage  therapists  let go during that time? WHY did Drs Gambino never have malpractice insurance until they practiced in WV (it is a state law in WV that all doctors have malpractice ins.)? BECAUSE WE DO NOT MALPRACTICE. We are here for the people and to serve them the best way we can. We are constantly going to seminars to learn more so each person can have a great experience with Chiropractic and their own personal life. The only malpractice we have ever done was to give away over 1 million dollars in care. When we first started in practice 17 years ago, we let people pay whatever they could afford and if they had no ways of paying we would barter whether it be fresh veggies, babysitting, or cleaning the office. Many never paid anything. Today in this insurance world, we cannot do that and still be a legal practice. They said if we give it free to the people then we must offer the same discount to the  insurance  companies . So now we MUST charge for everything that we do and it MUST be documented. WHY was Larry so quick to make judgments on us without knowing the whole story? We are all drawn toward negative news or gossip. I too find myself going in that direction if I am not careful. WHY was Larry reading negative information on Isagenix if he truly believes in the product? Maybe he was trying to validate why he likes it so much? Maybe he wasn't sure if this is something he wants to get into? Maybe you are not sure if you want to try Chiropractic or try Isagenix. Maybe you are not sure who these people (Drs. Gambino) are and want to learn more about what they have to offer. I carry Isagenix in my office and have for 2 years now. I love the product and use it daily. I have it there for my patients. The only resaon I tried it was because WV is one the top states in obesity. I do not have a weight problem but I am always looking for a way to help my patients. I tried it after I had a patient that was too big to x-ray. I make very little money on it because I do not work it as a business. I would like to work it as a business but have not taken the time. Money back guarantee is real. I have had only 2 people send it back and they both had part of their colon removed. For some reason it made one constipated and the other have the runs. Larry I am sorry that you are so quick to judge someone you don't even know and someone who has serviced mankind for 17 years just to make this world a better place. AND ONE LAST THING.  How does this person know how to spell our secretary's name???  Most Michelle's are spelled with two LL's  and our is spelled with only one? SO, If you are stumbled onto this site and you reading this please make your decisions on facts instead of what someone else has written. Look up things for yourself and do what you feel is best for you and your family. Only you live with your conscious. If anyone has ANY questions on anything they have read here or anything else about us, please feel free to contact us at kimgettheidea@yahoo.com or our office number 304-623-7800 Thank you for your interest in Chiropractic and your health! Dr. Kim Gambino
Respond to this report!