Complaint Review: Game Insight, Game Insight Support Team - Internet
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- Game Insight, Game Insight Support Team Internet USA
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- Category: Internet Services
Mary Lempp (Game Insight Support) Playing game which has now disappeared Internet
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Playing Airport City which was downloaded via a Microsoft App for nearly a year and suddenly it disappeared only starting a new game back at level 1, as I was well on my way to becoming level 41 I am not happy having spent money via microsoft during the game. I sent an email to airport city to get told that it is not longer supported and Airport City Free to Fly has taken it over and there is nothing that this new game can do about it.
Copy of email received: I would like to inform you that Airport City game is no longer supported. Currently there is only one available application on Facebook: Airport City:Free to Fly. Please note that there is no opportunity to transfer your game progress seeing as the project Airport City is now closed.
Anyway should there be questions you need our assistance with, do not hesitate to contact our Support Team. We shall do our best to help you!
Sincerely,
Mary Lempp
Your Support Team
An email was sent to Games Insight back in November 2014 regarding a clitch in their game which was resolved, copy attached: Mary Lempp (Game Insight Support)
Nov 22 08:52
Thank you for your information!
I transferred your data to our specialists and they are working on the issue. Please, note that request processing can take us some time and we will get back to you within seven business days.
We’ll respond with additional information as soon as possible.
In the meantime feel free to contact us any time and ask questions!
Thank you for support and understanding!
Sincerely,
Mary Lempp
Your Support Team
It appears that Mary Lempp is the same person who has now told me that Airport City can no longer be played and is not supported.
Google clearly shows that this game can still be downloaded as Airport City, there is no mention of anywhere regarding non support or that the game can not be played. Have they just taken the money, then set up another company so that they do not have to deal with internet problems?
This report was posted on Ripoff Report on 03/04/2015 11:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/game-insight-game-insight-support-team/internet/mary-lempp-game-insight-support-playing-game-which-has-now-disappeared-internet-1213303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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