GameServers.com - Choopa RIPOFF WARNING www.gameservers.com (aka) www.choopa.com Sayreville New Jersey

On January 3rd, 2009 I registered and contracted to rent a CounterStrike 1.6 game server. 26 slots, Dedicated, and Public.

My server would not show up in the STEAM master server list, EVER. Ican crank up a HLDS server in my house on a crappy pc and it will show up on the master list in less than five minutes. I rented one from them for the bandwidth.

I used the only means they offered for support, a useless "Support Ticket System" and declared my problems which were.

-----------------------------------------

Support Ticket / Copied and Pasted:

1) Please describe your problem:

Server does not show up in master list. Change my port or ip or something, I have had no traffic at all!

2) Reply to my problem

Jeff ,

To get your server listed you must edit your server.cfg and set the sv_region setting to 255. You can edit the server.cfg using ftp.

If you are unfamiliar with ftp, please check out this thread:
http://forums.clanservers.com/viewtopic.php?t=76

Have a good day,

Khalil Wehbi
[gs]Weebs
GameServers.com
Frag. Not lag.
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Now if you do not know anything about HLDS (Half Life Dedicated Server) it's plausible that they don't know whether to wind their wristwatch or defecate.

Its a BS answer, and of course it didn't fix the problem. I submitted a follow up ticket about it and it went unanswered. I then put in a PayPal dispute and asked for a refund, that ticket went unanswered.

It's like renting a car that you can't drive or renting a house you can't live in.

All I want to say is:

Do NOT do business with GameServers.com who are owned by Choopa.com

Here is all they're contact info should you be looking for it:

GameServers.com
2400 Main Street Extension
Suite 11 & 12
Sayreville, NJ 08872
USA

Company Info for gameservers.com:

Choopa, Llc
2400 Main St Extension, Ste 12
Sayreville, NJ
08872
US

Phone: +1 973 849 0500
Fax: +1 732 727 2262
dave [at] choopa.com

Toll Free: 1-866-2-CHOOPA (1-866-224-6672)
International: 1-973-849-0500
Online: www.choopa.com
E-mail: sales@choopa.com

Sales
Andy Hartman: 412203056
Costas Galzios: 116824334


Sales
Toll Free: 1-866-2-CHOOPA (1-866-224-6672)
International: 1-973-849-0500
Online: my.choopa.com
E-mail: support@choopa.com

Sales
Choopa.com Datacenter: 142064215

Eric Einhorn: 426981058
Frank Gravato: 218236360
Sean McGuire: 445207039
David Morehead: 169381811


Sales
Online: my.choopa.com
Mail Payments To:
Choopa, LLC.
2400 Main Street Extension
Suite 12
Sayreville, NJ, 08872, USA
Melissa Marzigliano: 316044803


Sales
David Aninowsky: 400383
David Gucker: 1725054


Sales
Online: Acceptable Use Policy
E-mail: abuse@choopa.com

Jeff
Clayton, North Carolina
U.S.A.