Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #893318

Complaint Review: GAMETAG.COM - Internet

  • Submitted:
  • Updated:
  • Reported By: Gord — Pickering Ontario Canada
  • Author Confirmed What's this?
  • Why?
  • GAMETAG.COM Internet United States of America

GAMETAG.COM FAILURE TO PAY FOR ACCOUNT OR REPLY TO EMAILS **FRAUD** Internet

*Author of original report: **PAID** **RESOLVED** **ACCOUNT WAS LOCKED**

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I'm writing this report to help others not fall for the same trap/scam that I fell for by dealing with and trusting gametag.com

I have attempted to sell them my SWTOR account and followed their instructions to the letter. After first submitting my account and receiving the offer for my account I read up on websites such as this one to find out if they could be trusted. The underlying message seemed to be that they were extremely slow to deal with and even frustrating at times but in the end it would seem that although they would use a bait and switch (offer you a lot for your account, then low ball you weeks later) that people were in fact getting paid. 

Well I begun to deal with this company in April, their so called live agent available 24/7 has yet to ever be online, and all attempts to email them have been returned with automated responses. Some weeks later I received 2 emails in the same day, one asking me for my banking information so they could make the payment and one asking for more details they required about the account. They then proceeded to take possession of the account and changed the log in details. Apparently my account was assigned to a Miss Sara McConnell, Submission Support: Agent X 

Patiently waiting for an update  I made several attempts to contact gametag for some type of update on the account. This attempts were in vain as I would consistently only receive the automated replies. 

You can log in to the gametag website and do an order tracking, but my order status remains at 'assigned to agent'. 

I decided to just be patient at the time and see if this slow moving company was legit. Unfortunately it has now been a couple months, my order status has yet to be updated or payment processed even tho they took possession of my account back in April. 

I would love to believe that my account just somehow slipped the cracks and they will rectify this, but I'm afraid that this is all in vain and I have been scammed out of my account and credits. 

You may also note, when they invite you to their Facebook page that although you can see posts on the wall from customers requesting account updates and getting their issues resolved that if you try to make a similar post it will not show up on their wall. 

This all just looks like an elaborate hoax. 

Gord 
order id:1840015

This report was posted on Ripoff Report on 06/05/2012 02:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gametagcom/internet/gametagcom-failure-to-pay-for-account-or-reply-to-emails-fraud-internet-893318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

**PAID** **RESOLVED** **ACCOUNT WAS LOCKED**

AUTHOR: Gord - (Canada)

POSTED: Sunday, July 29, 2012

I'm updating this report to help others as I need to retract what was said earlier.

It turned out that my account with Bioware was "Locked" and after repeated communications on this matter before and after I originally posted this, I finally understood that nobody could login to the account to begin with until I had unlocked it. After finally getting the Account Unlocked, the entire process was a breeze. Had I fully known Star Wars put "locks" on accounts, this post would not have been published to begin with.

At the end, I was paid on this submission and the fault lies on Star Wars The Old Republic and their overkill of a system securing accounts.

I recommend this site to others and urge others to give them a chance before posting here and instead spam them on facebook if need be.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now