Gametag.com unreasonable wait times, Internet

Long story short, the issue was resolved and it was a COMPLETE miscommunication on my part. They had sent me a few e-mails directing me what I need to do and they couldn't move forward because they couldn't login. The emails shamefully went to my spam and once I realized these errors I was able to update them and get this submission processed. Lesson learned here is to not expect the worst and just keep communicating with them until resolved as the service actually tends to be quite good was things get going.

Soon after filing this report some action was taken, sorta! I had the original Sale offer. One I did a week later to see if there was something wrong with the first. One I did on another site to see if I could get a faster/better deal.

Saturday (11/17/12) I started getting emails. The order from another site  was suddenly cancelled, appears to me they are actually the same people (I won't say which without proof).

The first and second orders suddenly said I had provided the wrong password (doubtful). I did enter 2 sale offers (both are wrong?) and it was a password I created specifically to use during the sale to protect other accounts and games.
I replied to those emails restating the username and password within minutes:
Gametag Email Date: Sat, 17 Nov 2012 11:08:18
My reply Email:Date: Sat, 17 Nov 2012 11:20:47

I waited the rest of Saturday, and all day Sunday....nothing. Late Sunday night I sent a message to their Facebook page, I got a canned "we are very busy" kinda message. I understand they are busy, I waited three weeks already. But, then to get put back in some neverending "we are very busy" queue because someone misread my password? Frustrating!

I was a Customer Service manager and escalations specialist for years. I have tons of respect for people that deal with the public, like an angry frustrated me :-) But waiting 3 weeks, given suspicious reasons to put the sale on hold, 2+ days more wait and still no serious response? And to boot we are days away from Thanksgiving....how will that effect their schedule, and mine?