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Report: #1464208

Complaint Review: Gateway Classic Cars St Louis - St. Louis Illinois

  • Submitted: Thu, October 11, 2018
  • Updated: Thu, October 11, 2018
  • Reported By: Larry — Johnson City Tennessee United States
  • Gateway Classic Cars St Louis

    St. Louis , Illinois
    United States

Gateway Classic Cars St Louis Sold me a truck they knew was defective and not safe St. Louis Illinois

*Author of original report: Trust but Verify Indeed

*Consumer Comment: Try before you buy

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I paid 22K for my Classic dream truck from Gateway Classic Cars St Louis. They shipped me at my expense a truck that would not start to pull it off the hauler (2 Cells dead in battery). After I paid extra to get it unloaded at a garage they replaced the battery and got it started only to find out the radiator was overflowing with oil.

They put it on the rack and found the cross members, floor pans, and rocker panels were rusted out and rebuilt with silicone than painted black so the undercarriage would look good for the pictures. Brake cylinder including master were all bad. Steering defective. Signal lights broken.

Gateway response after I sent them pictures was sorry we are not responsible AS IS NO WARRANTY. Bottom line I have owned the truck three months and never driven It because it's not safe and I can't afford to have it fixed.

This report was posted on Ripoff Report on 10/11/2018 05:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gateway-classic-cars-st-louis/st-louis-illinois/gateway-classic-cars-st-louis-sold-me-a-truck-they-knew-was-defective-and-not-safe-st-lo-1464208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#1 Author of original report

Trust but Verify Indeed

AUTHOR: Larry - (United States)

Granted I let my desire to buy the truck I had been saving for all these years contribute to my unwarranted trust of Gateway. i only wish I had been able to jump on a bus and go to St Louis for a test drive. I am 66 years old, in poor health and on a walker so bus travel was not an option. I have even learned since this purchase there are people you can hire in the larger cities to check out a long distance vehicle. Had I known I would certainly have hired some help. Bottom line is I was inexperienced and did not do enough due diligence to keep from being cheated. 

I choose to ignore the tone of your rebuttal. I guess it was easier to just assume I was too lazy to go to test drive the truck instead of understanding building a frame crossmember out of silicone and painting it black is not OK. 

Gateway provided a lot of pictures and I talked to the sales team multiple times and asked all the right questions. I did everything I knew to do but it wasn't enough. My mistake was I trusted Gateway and they betrayed that trust.

 

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#2 Consumer Comment

Try before you buy

AUTHOR: coast - (United States)

I suppose you didn’t think that traveling 600 miles to inspect and test drive the vehicle prior to purchase was worthy of your $22000 investment. A $110 bus ticket would have cost you .5% of the cost of the vehicle. Then another $110 bus ticket home after you declined the sale would have resulted in a 99% savings.

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