Report: #1163808

Complaint Review: Gateway Computers, Teleplan - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Chris — Crystal Lake Illinois
  • Gateway Computers, Teleplan 2700 W Story Rd Dallas, Texas USA

Gateway Computers, Teleplan Acer Computers Won't stand behind product Dallas Texas

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I purchased a laptop at the end of Feb. 2013.  Since then, the bottom tray of the laptop has been replaced twice and now needs to be replaced for a third time, due to the spot where the hinge for the lid is secured down to the bottom tray breaking.  The first couple of times, I paid for this out of my pocket, since it was out of waranty and figured that maybe it was only a one time thing and the second time I didn't want to go through the aggrevation of trying to fight it, but now this is a third time, in less than a year and a half of owning the computer and I assume it will be on ongoing problem, due to a design flaw.  The last time I fixed this was June 5, 2014 and it's now only July 21, 2014.  This is ridiculous!  At the very least, there should be a disclaimer on the box, warning consumers of faulty products that continuously break and the company won't stand behind their product.  Had I known that, I would have purchased from another manufacturer.

This report was posted on Ripoff Report on 07/21/2014 02:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gateway-computers-teleplan/dallas-texas/gateway-computers-teleplan-acer-computers-wont-stand-behind-product-dallas-texas-1163808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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