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Report: #73840

Complaint Review: Gateway Inc. & CIT Group - Poway California

  • Submitted:
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  • Reported By: 89502 Nevada
  • Author Not Confirmed What's this?
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  • Gateway Inc. & CIT Group 14303 Gateway Place Poway, California U.S.A.

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I leased a Gateway computer(V933) in February,2001. I opted for 24 month lease hoping to have it deducted as a business expense.

The price tag on the computer was about $1000.00. The monthly installment came to about $59.00 monthly.
I asked the sales person, Taylor about the buyout price at the end of the lease. He told me that it should be less than a $100.00 but I don't have to keep the computer if the price is not acceptable.(incidentally Dell offer you a buy out option of just one dollar}. I am busy a practioner and my secretary handles the leases and bill payments.

We realized last week that we have paid 33 monthly payments instead of 24 payments. I called the Gateway leasing company, CIT Group, Jacksonville,FL. I was told that there was a clause in the lease that I had the obligation to notify CIT about three months in advance about terminating the lease. Not only they will not refund my overpayment of $531.00 that they won't terminate my lease unless I send a sum of $197.50 by elecrtronic check the same day(11/26/2003). I felt I was left no option and i sent the money.

I have tried every possible way to resolve the issue. Nobody in those two company wants to discuss it even. I was sent an email telling me that I had signed a lease and the matter is closed. I was also told that even if i responded to that email they will acknowlegde it.

I absolutely had no knowlegde of that clause. The sales person did not mention it. Otherwise I have never signed a lease. It appeared to a standard printed lease and I could never could have suspected having such a clause in the morgage. It is as if somebody has put in your mortgage papers that the mortgage company will be allowed to steal your property in the home and you had signed the papers with detecting the clause.

Mujahid
89502, Nevada
U.S.A.

This report was posted on Ripoff Report on 12/02/2003 09:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gateway-inc-cit-group/poway-california-92069/gateway-incgateway-inc-cit-group-ripoff-poway-california-73840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

I have dealt with the reps

AUTHOR: Dk - (U.S.A.)

POSTED: Friday, May 27, 2005

Hi Chuck,
I do deal with the sales reps that CIT does as I work at CIT. If yours was a forged signature than that is a totally different situation all together.
Unofrtunately the other customer who submitted this report is blaming his salesman for not advising him of the conditions of his lease. I see the leases we have everyday and all the info he is complaining about is included on the 3 pages that are signed or initialed before lease is booked. There is no excuse for not knowing what you are signing before you sign it. Also the fact that someone else handles paying his bills is no excuse as millions of companies do this and are still aware of their lease obligations.
Thank you,
DK

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#3 Consumer Comment

the CIT Group is like a bottom fish with Independant Reps as bait

AUTHOR: Gloria - (U.S.A.)

POSTED: Monday, May 02, 2005

If you Don't See It How Can You read It?????????
Hi Dk - Ponte VEdra Beach, Florida,

I agree you should read before you sign. However, I never saw the Contract with CIT, which had a forged signature. Simple put, at the time of signing all loopholes, etc should be made clear. Since the CIT was fraudulent and in addition was never presented at signing all agreements are null and void.

However, the CIT Group is like a bottom fish with Independant Reps as bait. If you have never dealt with reps from CIT you will never know how corrupt they are. Chuck from Redding.

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#2 UPDATE Employee

READ WHAT YOU SIGN

AUTHOR: Dk - (U.S.A.)

POSTED: Friday, March 04, 2005

My mother taught me to never sign anything without reading it first. The lease agreement is short and very easy to read. All terms are outlined clearly. On the first page the sales rep fills in all the payment info and how the lease is to be bought out at the end. It's in a box in the middle of the page.

If you choose not to read what you sign, you cannot blame CIT or the sales rep later. It DOES state in the lease agreement that you must give notice of intent to non renewal your lease or you go into renewal. The fact that it took you 9 months to realize that your lease should have been up is your own fault.

Also, why would you even begin to think that CIT would refund you the money you had paid after your initial termination date? Are you able to give back to CIT the value of the computer at the time of lease end versus the value when you finally realize that you still have CIT's computer?

You have the option to purchase the asset for $1 at the end of lease if that is what you sign for. Again, on the front page of the lease is a box. There are 2 options for our leases. $1 purchase option at the end of the lesae or Fair Market Value...your choice when you sign.

The difference is who pays taxes, you our CIT. A little word of advice..READ BEFORE YOU SIGN!! you cannot blame anyone but yourself for what happened.
Thank you for your time.

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#1 Consumer Comment

CIT Group Leasing & Independent Representatives Overcharge with Unclear or Forged Leases

AUTHOR: Chuck - (U.S.A.)

POSTED: Saturday, May 22, 2004

I totally agree with the consumer. The sales rep is very sketchy about the terms & then before you know it CIT comes to you will a full blown contract. When it is too late, you find out you owe about 1000% of what the true market value of the product is.

There seems to be a pattern with CIT Leasing. First they get indepent Reps of questionalbe character to go out and push unsuspecting buyers to purchase an item via a Lease Agreement. Of course the Independant Rep wants to make a deal, so he tells the buyer anything they want to know & have them sign a contract with very tiny writing on about 3 pages. Or in our case, he gets the pertainant information and then forges a Lease contract with CIT.

When you ask CIT they deny that the Independant Rep works for them & then say this contract is between them and you and not the rep..

I've read many of the posts and it doesn't matter if it is a Computer, Car, or Charge Machine, the tactics are always the same.

I've read some CIT reports & they have boasted that POS equipment is a booming 30% of their business. I would boast too, if I knew I was making a 1000% percent profit. Note: the Charge machine we have has a fair market value of 300. The forged contract has a price of 3000. I am sure this is a very similar situation with the computer.

So when is this robbery going to stop???

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