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Report: #535581

Complaint Review: G.C. Services - Houston Texas

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  • Reported By: Zinnium — United States of America
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  • G.C. Services 6330 Gulfton Houston, Texas United States of America

G.C. Services GC Services Limited Partnership Collection Agency Division Just stupid people Houston, Texas

*UPDATE EX-employee responds: BS from employee


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OK, fist of all I have a Sallie Mae loan that is cover by United Student Aid Funds.  The loan is current, and I have no issues with it.  I missed a months payment due to oversight and got caught back up the following month with no issues.  For some reason they forwarded it to collections but not reported it to my credit score.

Now the phone call have begun with this company about this loan.  Its been totally crazy.  They actually offered to settle a federally insured student loan!!!  That's when the scam hits.  You can't ever settle a federally insured loan for less than then face value of the loan.  If its a private loan and you should defaulted you should be able to settle for 40% of the value of the loan.  NOT A FEDERALLY INSURED LOAN!!!!

I have been starting to record the phone conversations because I work on a BIA contract and am currently located on Native lands which is outside of the domains of state laws.  My goal right now is to try to get a faxed settlement letter from them for the settlement of the Federally insured loan.  So far they want payment first but I want the agreement in writing so I can show it in court if it comes up.  You have to remember that once the collector settles in behalf of the institution on a debt you owe; it becomes an issue between the debt collector and the institution.   This happens a lot in real life and normally they settle out of court, and you walk away with a little extra cash.

Rules to follow with GC Services.
1. Record their phone calls. Its illegal to record private calls but not business calls.  They are a business and do not follow the same rules and regulations we have to. The right of privacy laws concerning debts only apply to them and not you.
2. DO NOT SEND MONEY before you get a confirmed settlement letter from them. Use Kinkos or some place with a fax machine and use it,
3. Make your payment at the bank with a notary next to you. I would always use over the phone checks (using a check number) or credit card it.
4. Keep your documentation of payments. Make 4 or 5 copies and locate them is different places.

Remember that Debt collectors are you friends.  If you learn to work with them, you can clean your score right up.  They want you to go and charge more and make more bad debt so they can make more money.

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#2 UPDATE EX-employee responds

BS from employee

AUTHOR: okcdave - (United States of America)

POSTED: Thursday, June 14, 2012

First, depending on which state you are located in, you can record a phone conversation and not require consent in most states. Second, this company is scum-bags. Don't pay them, make them sue you which 9 times out of 10 they won't do

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#1 UPDATE Employee


AUTHOR: Shane - (U.S.A.)

POSTED: Thursday, January 19, 2012

Once the loan has been BOUGHT and PURCHASED from Sallie Mae GC Services can in fact settle for any amount since it is no longer Sallie Mae, nor is it a federal loan at that time since Sallie Mae sold it to the collections agency.  It is ALSO illegal for you to record calls without stating that you ARE in fact recording and getting permission to do so and if you fail to do so that will not be valid in court.

You can request that they mail you a statement showing the settled amount and they WILL do so if all information you provide is correct.

Instead of finding ways NOT to pay your debt just pay it on time and there will be no issues

Offering SOME good advice and more ILL advice to others is not the way to go about things

GC does not ask you to do anything illegal. If you do NOT feel comfortable make a small payment over the phone and they send you documentation within 5 business days of the payment and if you set up a recurring payment you get notice 5 days before the payment is taken out and your balance

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