Complaint Review: GCBX Natural coffee bean extract - hollywood Internet
- GCBX Natural coffee bean extract 9000 Sunset Blvd, Suite 500 West Hollywood CA 9006 Internet USA
- Phone:
- Web: www.trygcbx.com
- Category: Weightloss Programs
GCBX Natural coffee bean extract Coleanse rip off, failed to mention full price, took my money, won't admit fault hollywood Internet
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GCBX and Coleanse were advertised on Facebook as a weight loss program and offered a 30 day trial. The price for each product was $5.55. I couldn't believe it was only $5.55 so I went ahead and ordered the two products. As I was entering credit card details the price came up again as $5.55 for each prduct. As far as I knew my credit card was charged two lots of $5.55.
The product was meant to arrive in 3 - 5 days, however, I recieved the product 10 days later. Not a problem at that point as I had the product. Over a month later I noticed on my credit card that I had been charged $99.52 for the Cellandiet which I assume is the GCBX and $79.42 for the Coleanse. These two figures were not mentioned on the website and certainly did not appear on the page where I was odering the products.
I called the toll free number to question the charge and the man could only give me one answer which was that I had willingly participated in a 30 day trial and that I should have called to cancel the product so that I would not have been charged the full fee. He then said that the $5.55 was for postage. He would not accept that I had agreed to pay $5.55 only and that this was the final amount on the payment screen. When I asked how was I supposed to know that I would be paying almost $180, he couldn't answer the question. As I was very skeptical of what I was buying, I was paying particular attention to the amount I was charged and felt confident that I was only charged two lots of $5.55.
I told them that their add was not authentic and misleading. He then asked if there was anything else that he could do and so I asked if he could reimburse me for the full amount as the amount was never advertised. He kept saying that I should have called and cancelled the product within 30 days. I hadn't even had the product in my possession for thirty days before my credit card was docked. I have read on line that some people have been charged a couple of times so I will call again to cancel my order.
This report was posted on Ripoff Report on 09/11/2013 03:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gcbx-natural-coffee-bean-extract/internet/gcbx-natural-coffee-bean-extract-coleanse-rip-off-failed-to-mention-full-price-took-my-1083520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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