Complaint Review: GearBest.com - Internet
- GearBest.com Internet USA
- Phone: 1-347-767-3793
- Web: gearbest.com
- Category: Clothing Stores
GearBest.com I ordered a coat for my son November 21, 2016 for $39.52. I never received my order. I ordered this product with my childsupport debit card believing that this company is a legitimate company. I contacted Gearbest many many times and I keep getting a message that my order is on back order, and they are processing my order. And give dates when the order will be shipped out, so far those dates are long past by. China Internet
*UPDATE Employee: Gearbest is here to help you!
I charged a coat for my son with my childsupport debit card believing that this Gearbest company will send my order. I did not receive my order.
I was unable to contact them by phone and when I send and email it was always the same message. Your order is backed ordered. Or we are processing your order.
I ordered online November 21, 2016. I would like my money back. The order is $39.52
This report was posted on Ripoff Report on 12/31/2016 03:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gearbestcom/internet/gearbestcom-i-ordered-a-coat-for-my-son-november-21-2016-for-3952-i-never-received-1346912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Gearbest is here to help you!
AUTHOR: Gearbest - (SHENZHEN)
SUBMITTED: Thursday, February 16, 2017
Dear customer,
We are sorry for this situation.
According to the information you provided, I don't find your order.
Could you please tell us your order number or ticket number?
Could you please email to support@gearbest.com with the title “ ripoffreport complaint from 1346912”?
We would like to solve your problem to your satisfaction once received the information.
Looking forward to hearing from you.
Gearbest.com
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