Complaint Review: G.e.assurance - Rapid City South Dakota
- G.e.assurance P.o Box 100 Rapid City, South Dakota U.S.A.
- Phone: 866-485-4060
- Web:
- Category: Electronic Manufacturers
G.e.assurance warranty fraud; had effective warranty; they dropped me before my a/c was completly repaired. Rapid City South Dakota
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on 6/5/08 i had my a/c unit , by my power/comp inspected for summer; it was given a written clean bill of health to my satisfaction, an it was free.
on 6/10, in the mail comes a flyer from g.e. i have exteneded warr. on my g.e washer, stating for 149 for a/c,a warranty to cover it for a year, good i thought, since it met all of the requirements; in good running order w/proof. fine on 6/20 i sent first payment, warranty would be valid 7/20. on 7/26 my unit was turning on/off very loud i called g.e; they said o.k gave me a contracted a/c repair; they could not come out on mobile homes,
on 7/28 they gave me another comp. colonial a/c, finally called me on 7/30, coinsidendly my unit was now having major problems, went out on 7/31. colonial came out 8/1, a/c was now out, needed fan motor/ possible compresor, installed a fan/motor 1hr later it was out, calld them back he came out took the #'s off unit and said by mon 8/4 with con. from g.e no problem for 8/4; called him 8/4 he said g.e. gave him green light would bo 8/5, i was mad, you said have 8/4; my a/c was out 4days @ 105 temps. he said forget it find someone else, i called g.e they sent me a letter 250 cap. call for any thing over, you find an a/c comp.
i did on 8/6 called city wide a/c said that damage to your unt was caused by improper install on fan motor,25 to 2800; on 8/7 called another, omega a/c they said a new unit was better warranty and all; called g.e, they said we have terminated your contract as of 8/8. what is this i said? 7days @ 105degrees we spend 2days @ a motel;now this what did i do wrong? i sent g.e. all documentation on my a/c and a strongly worded letter, as well as a complaint to the bbb; my new unit has cost me 3275, and i maxed out my cap.one card! please someone can help me? archangel...
Archangel
las vegas, Nevada
U.S.A.
This report was posted on Ripoff Report on 08/10/2008 11:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/geassurance/rapid-city-south-dakota-57709/geassurance-warranty-fraud-had-effective-warranty-they-dropped-me-before-my-ac-was-co-361438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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