Report: #1454285

Complaint Review: Geek Techs - Hicksville New York

  • Submitted:
  • Updated:
  • Reported By: Amanda — Miami Florida United States
  • Geek Techs Hicksville, New York United States

Geek Techs I called Geek Squad, somehow got ? They had me go to the Best Buy website and type in help123 and then a code to access my computer, all the time I am thinking Im talking to Geek Squad Hicksville New York

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And the I called Geek Squad and left message for call back somehow Geek Techs called me back (I did NOT UNDERSTAND IT WAS NOT GEEK SQUAD) they had me go to the Best Buy Website and type in help 123 in the search bar and the ngave me a code to type in so they could diagnoise my computer online,  I did all this STILL THINKING they were GEEK SQUAD!!!  I have Geek Squad protection.  They said I need some patch to fix a breech and my protection did not cover it the ENTIRE time I think I am talking to GEEK SQUAD from Besy Buy.  I said Well if thats what we have to do OK, he said it wasnt covered with the plan I had so I had to pay the additional fee and it would all be taken care of.  BUT....He couldnt get my Best Buy card to authorize....this should have thrown up a red flagf for me but it didnt.  He said no probelm I will email the Invoice....days go by no Invoice.  Today I get one for $249 from Geek Techs

And the issue I was having Im still having!

This report was posted on Ripoff Report on 07/31/2018 09:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/geek-techs/hicksville-new-york-11801/geek-techs-i-called-geek-squad-somehow-got-they-had-me-go-to-the-best-buy-website-and-1454285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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