Complaint Review: Genes Jeep - Fairbanks Alaska
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- Author Confirmed
- Genes Jeep 3400 Cushman Street Fairbanks, Alaska USA
- Phone: 888-270-6586
- Web: geneschrysler.com
- Category: Auto Repair Service
Genes Jeep Genes Chrysler Expensive with almost 3 hours for a oil change Fairbanks Alaska
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I needed my new Jeep Renegade serviced with a Oil Change and New Oil Filter.
Arrived 09.30 left at 12.10. Took 30minutes for the Oil Change and the remaining time trying to fix the mistakes they couldn't fix. Cost $54 for labor and $40 for 6 quarts of oil and filter.
On my vehicle I have a notice when the Jeep needs servicing they were unable to delete this message eventually they did but why did it take so long.
The report stated that I needed a new battery as it was starting to fail. As the Jeep is still under warranty it's only 7 months old. Sorry unable to do this as we don't carry these batteries, we can get one from Napa but you will have to pay for it. Okay then order one and I'll be back in 3 weeks. We can't do that you need to call us 2 weeks before and we'll order it for you.
I left and called into 2 seperate repair places and told by both that the battery is fine and does not need to be replaced, after extensive diaognosing tests.
This report was posted on Ripoff Report on 08/30/2017 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/genes-jeep/fairbanks-alaska-99701/genes-jeep-genes-chrysler-expensive-with-almost-3-hours-for-a-oil-change-fairbanks-alaska-1396693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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