Complaint Review: Genesis Commercial Capitol - Irvine California
- Genesis Commercial Capitol 17551 Gillette Avenue Irvine, California United States of America
- Phone: 949.851.3036
- Web: www.gen-cap.com
- Category: Financial Services
Genesis Commercial Capital GeNESIS Capital Leasing I do not know what the outcome will be, but I, too, have been the victim of "bait and switch" tactics by this company. Irvine, California
*Consumer Comment: Please contact us
*Author of original report: Genesis Capital - Bait-and-switch ripoff
*Consumer Comment: Retraction of Comment
*Consumer Comment: This is what Genesis does for a living: Ripping off Small Business Owners
*Author of original report: This Company is dishonest and a Ripoff
*Author of original report: No luck with this Company
*Author of original report: Genesis Capital contact
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After numerous attempts to contact anyone at this company about our lease, including the "smooth-talking" sales representative that got us into this deal, we have had absolutely no luck. No on ever calls us back. (With the exception of the original salesman, Mr. Tony Craig, who simply says he cannot help us, and more recently when I tried to talk to him, actually called me and my wife a liar). Not very conducive to good customer relations.
We were trying to find out what our buyout costs would be as we were approaching the end of our three-year lease. During the original conversations, I was told we have a choice between a $1 buyout, or a percentage, which Mr. Craig said would be around 3-5% of the original cost of the items. In my latest conversation with him, he now tells me that it will be FMV for the buyout. I would NEVER have agreed to a FMV buyout! I went back and looked at the agreement we signed, and sure enough, it does indeed say FMV! I admit I had not noticed it before, assuming these people to be honest and dealing with me in a fair manner. Unfortunately, that is not the case. In my view, this is a clear case of "bait and switch".
Additionally, as others have stated here about this company, we never received any final paperwork from them. Never.
I do not know at this point what the final outcome will be, as I cannot get anyone on the phone to talk to, and responses to numerous messages I have left have gone unanswered. So, it is possible that we may come to an amicable settlement. I just don't know.
I would say to anyone considering this company for a lease, be careful, and read everything, including the fine print before you sign. I simply do not know if these people are trustworthy.
This report was posted on Ripoff Report on 11/06/2011 02:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/genesis-commercial-capitol/irvine-california-92614/genesis-commercial-capital-genesis-capital-leasing-i-do-not-know-what-the-outcome-will-be-795603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#7 Consumer Comment
Please contact us
AUTHOR: Absolute - (United States)
SUBMITTED: Wednesday, April 04, 2018
Our manufacturing company (WA State) has a big issue with the end of term of the Equipment Lease with Genesis Commercial Capital/Genesis Capital Leasing. Please contact to us ASAP if you have or had the same situation with them. Please email us: protectbusiness2018@gmail.com

#6 Author of original report
Genesis Capital - Bait-and-switch ripoff
AUTHOR: - ()
SUBMITTED: Wednesday, August 10, 2016
We are done with Genesis Capital of Irvine, California. We completed and fully met all of the terms of our settlement agreeement.
Now, let me tell everyone, DO NOT DO BUSINES WITH GENESIS COMMERCIAL CAPITAL of IRVINE! They are a bait-and-switch and ripoff company! We found absolutely no one at this company that had any kind of heart or soul. They care nothing about their customers, and I can assure anyone who might be considering doing business with them that you will be disappointed.
During our dispute with them, our 24 year-old daughter was going through cancer treatments, as we attempted to save her life. They did not care. They insisted we pay them money that we did not owe.
We settled for a fraction of what they claimed we owed in their lawsuit against us.
Our daughter died after a four year fight.
I just want to caution anyone against working with this company.
DON'T DO IT !!!!
STAY AWAY FROM GENESIS COMMERCIAL CAPITAL of IRVINE!

#5 Consumer Comment
Retraction of Comment
AUTHOR: Daniel - (USA)
SUBMITTED: Tuesday, January 26, 2016
Regarding Comment "This is what Genesis does for a living: Ripping off Small Business Owners"
"Please be advised Genesis Commercial and I have subsequently resolved any and all outstanding issues to the mutual acceptance of everyone involved. My accusations of Genesis Commercial Capital and my statements regarding its principals and their prior employment were incorrect. I hereby retract my prior statements concerning Genesis Commercial Capital and/or its principals. I would also like to request that my original posting/complaint be completely removed in its entirety.”

#4 Consumer Comment
This is what Genesis does for a living: Ripping off Small Business Owners
AUTHOR: Daniel - ()
SUBMITTED: Friday, August 15, 2014
Please contact me directly if you have a story about this company. I have a similar situation with this company. They are 100 % fraudulent leasing company. Please contact me directly if you have any experience with them. My cousel is collecting as much information as possible in order to counter sue them and have them investigated by the California Attorney General. I can not place my name here, but i own an equipment rental business in Georgetown Texas, and there are only 2. Mine is the one with a website showing equipment rental, event rental, and outdoor power.
At least two of the principals , Eric Sidebotham and Greg Rieke, were previously involved with Balboa Capital, a company which had eventually been sued by the California Attorney General’s Office- Kamala Harris, for the similar issue, where they were “leasing” equipment to churches and then extorting extraneous leasing charges. Google Balboa Capital and Kamala Harris suit
Later, those two same principals, created / formed Genesis Capital.
There are a multitude of small business owners that have experienced the exact same issue with the company.
At one time the BBB of California had an “F” rating for the company, based on multiple consumer accounts. This rating has been ‘massaged’ out, not surprisingly.
There are still many accounts from business owners and individuals that explicitly state the same circumstances: a misrepresented lease, followed by an incredibly aggressive collections structured posture.
The Clerk of Courts for Orange County list Genesis Capital as the plantiff for hundreds of civil cases citing breach of contract.

#3 Author of original report
This Company is dishonest and a Ripoff
AUTHOR: Gene in Calfornia - ()
SUBMITTED: Tuesday, April 22, 2014
After months of trying to negotiate some kind of reasonable settlement, these people decided to sue us. So, we counter-sued in court. I was ready to take it all the way. Their attorney called me and offered to settle, but their offer was rediculous, and basically the same as what they had offered before, so we continued with our lawsuit as well.
Finally, we were ordered by the court into arbitration, and it looked like we were never going to get any kind of reasonable offer, until, they finally decided it was in their best interests to settle with me. They negotiated a settlement with us that was not very far from our original offer, and a long way down from the amount that they had sued us for. We felt it was worth it to make it all go away.
So, it is done now, and I no longer have to deal with these people.
Interestingly, I was told by their attorney that one of the people that had been harrassing and threatening us while trying to talk to them had been fired!
All I can say to anyone considering leasing anything is, DO NOT deal with this company! They are dishonest, and they are likely pull a "bait and switch", just as they did to us. I have leased with other companies in the past and never had a problem. This company is just not worth the hassle and aggravation, not to mention the extra money you will spend.

#2 Author of original report
No luck with this Company
AUTHOR: Gene in Calfornia - (United States of America)
SUBMITTED: Friday, February 10, 2012
Well, I have been trying now for several months to get somewhere with these people, and nothing has worked. They simply want to yell at you on the phone, harass you with emails and phone calls, and now letters, but they simply refuse to talk to me in a civil manner and try to resolve the dispute. They have called me, and my wife, a liar.
The only way I could get them to stop the harassment was to first send them a cease and desist letter, start recording the telephone calls, and then to get my attorney to send them a letter.
If you look at the BBB web site, you'll find that they claim they have wonderful customer service. My experience with them is quite the opposite.
Based on my dealings with them, it is my considered opinion, that no one should ever do business with this company.
Since, on the BBB web site they claim they are trying to negotiate an equitable settlement with me, (which is simply not true), I at least have them on record saying that this is what they want to do.
I am not optimistic that I will ever be able to settle with this company.

#1 Author of original report
Genesis Capital contact
AUTHOR: Gene in Calfornia - (United States of America)
SUBMITTED: Tuesday, November 22, 2011
I finally sent a letter to Genesis Capital, and I received a phone call. When I asked why no one ever called me back, he simply said that he, (they), had not received any messages from me. OK. So, if I give these guys the benefit of the doubt, it is certainly possible that their phone system is not working correctly.
Currently, I am talking to them, and they appear to be willing to try to find an equitable solution to my particular situation. Now that I finally have contact with them, and they appear willing to settle my concerns fairly, one cannot ask for more than that from any company.
I will post an update once I have a final outcome.


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