Complaint Review: Georgetown Getty - Washington District of Columbia
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- Author Confirmed
- Georgetown Getty 2715 Pennsylvania Ave NW Washington, District of Columbia U.S.A.
- Phone: 202-338-0400
- Web:
- Category: Auto Towing
Georgetown Getty poor AAA towing service, rude and dishonest service Ripoff Washington District of Columbia
*Consumer Suggestion: Knowing your rights as a AAA member
*Consumer Comment: How did he "know" what the problem was?.
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I wish that I had read the previous reports before my car ended up at Georgetown Getty. I called AAA because my car wouldn't start, and the AAA tow truck driver from Georgetown Getty was unspeakably rude to both my wife and myself, calling us "idiots" who didn't know anything about mechanics. He said that the car needed a new battery, alternator and starter motor (all three!) and refused to take the car to the local Ford dealership. Instead, he took it to Georgetown Getty where I was told that it was a AAA-approved service facility (not true, according to the AAA Mid Atlantic website) and, without even looking at the car, another employee said I needed a new battery, alternator and starter motor. Sensing something was amiss, I had AAA tow the car to the Ford dealership where it was determined that I only needed a new battery; both the alternator and starter were fine (the car only has 20,000 miles). I reported this incident to AAA, and they promised to investigate both the towing service and Georgetown Getty. I hope others may read this and benefit from my bad experience.
Patrick
Washington, District of Columbia
U.S.A.
This report was posted on Ripoff Report on 05/30/2006 12:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/georgetown-getty/washington-district-of-columbia-20007/georgetown-getty-poor-aaa-towing-service-rude-and-dishonest-service-ripoff-washington-dis-193856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Knowing your rights as a AAA member
AUTHOR: Kendra - (U.S.A.)
SUBMITTED: Tuesday, November 21, 2006
As a former dispatcher/mgr for a towing company in Maryland. The company I worked for was and still is a primary service provider for AAA. You as the member have the right to have your vehicle towed to the location of choice. But also understand that if your tow is over 3 miles and you are not a "PLUS" member you will have to pay for the over milage. If you have questions call AAA. They can act as your go between. It is your vehicle and you have the right to say NO.
Also I would follow up with AAA on your complaint. I have found they sometimes over look problems.
#1 Consumer Comment
How did he "know" what the problem was?.
AUTHOR: Marc - (U.S.A.)
SUBMITTED: Tuesday, May 30, 2006
I'm just curious as to how he could see all those problems. I carry a meter on the truck that will eliminate one or the other in ten seconds. I also see a lot of people having alternators and batteries changed when the only problem is a dirty battery connector.
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