Gerharts Appliances, Gerhards replaced my dishwasher with what I thought was a NEW and working dishwasher Frazer Pennsylvania

I am terribly sorry for the difficult time you had reaching us. Up until recently, we did not have a formal customer service department to deal with such inquiries.

We just created a new customer service department to fill this void, and open a more effective line of communication with our customers. We are fully committed to offering the highest quality in customer service, and with a full-time staff of 9, we have invested heavily to ensure that incidents like the one outlined above are a thing of the past.

Once again, from all of us at Gerhard's, we offer our most sincere apologies for any stress or angst this unfortunate and uncommon occurrence has caused you.

Best wishes,

Gerhard's Appliances & Home Theater

In over 6 years of doing business with Gerhard's never once have I had a negative experience. Practically every appliance I own, I bought there. They have a friendly and knowledgeable staff who truly help you find what you need at a price you can afford.

With 50+ years of experience its no wonder that they're customer service is far better than at any big box retailer. I wouldn't go anywhere else.