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Report: #1260806

Complaint Review: Get 10000 Fans - Elliott City Maryland

  • Submitted:
  • Updated:
  • Reported By: Neil — Montebello New York USA
  • Author Not Confirmed What's this?
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  • Get 10000 Fans Elliott City, Maryland USA

Get 10000 Fans, SAMCART, Brian Moran, Charged $708 Without notification. I never used service for 9 months. I offered to give them 2 months of service payment, they refused any negotiation and said they are not refunding. Every other HONEST company I work with give you notification, they just want to charge you and get your money. They don't care about their clients. Elliott City Maryland

*Author of original report: Get 10,000 Fans Fixed The Problem

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Purchased SAMCART on Sept 29 2014.  In Dec of that year, i notified SAMCART that their product was not working for me.  I decided not to use it anymore.

A couple of weeks ago my accountant showed me all my bills from the past year and I noticed a $708 charge from SAMCART on Augut 13, 2015. I was never notified that this charge was going to take place.

Every other company I work with including giants like Inmotionhosting notifies me 1 month priot to charging me that I am going to be billed.  They do this just in case I don't want a website anymore - thats pure honesty and the right way to do business.

I notifed SAMCART about this billing problame and they flat out refused to do anything about the billing which seems to me to be about 1 1/2 months early!!

One of their employees Jennifer Collins said they would not refund my purchase even thought I offered 2 months of payment for a product I don't use at all.

I tried to e-mail Brian Moran - president of SAMCART and Get 10,000 Fans and never got a reply.

I notifed AMEX who is working on this case and I just filed a FTC Complaint.

Be careful with this group.  they do sell some decent information but be VERY CAREFUL with their billing scam.

As of today they  are not rufunding anything.

And, you should know that you can get other shopping carts that are 1/2 the price fo theirs - look at how many are out their today.

This report was posted on Ripoff Report on 10/12/2015 12:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/get-10000-fans/elliott-city-maryland/get-10000-fans-samcart-brian-moran-charged-708-without-notification-i-never-used-se-1260806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Get 10,000 Fans Fixed The Problem

AUTHOR: - ()

POSTED: Friday, July 29, 2016

Hi,

I just want to say the Get 10,000 Fans Fixed my problem - hopefully they fired the person who was incompetant and the owner handled my problem.  They seem to have grown and now have products I buy regularly and I would recommend to anyone at this time.  

If there was a way to remove the original report I filed - I would as everything is fine now.

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