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Report: #1216386

Complaint Review: GetReponse.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Disappointed Customer — Mesquite Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • GetReponse.com Internet USA

GetReponse.com They upgrade from free, Charge You, Then Cancel You Internet

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I signed up for the GetRespose Free trail because I had just taken an extensive course on email marketing. 

Well my first campaign which I thought was going really well got over 280 subscribers.  They demanded I upgrade to get access to the rest of my list.  Free trail limited to 250.  

Two days later, I go to log in and I can’t.  I then checked my email and I just received an email saying they deactivate my account for spam.  I was not sending spam it took me a long time to write all of those informational, relationship and yes, a couple promotional emails.   

I read on here that they are telling people they work with you to correct issues?  Not me!  Canceled! No notice,  No let us help you out we notice your getting a lot of spam notices or anything. 

I have no idea what my spam rate was at the time of cancel because I can’t access the account.  I had no opportunity to correct any issues; nothing was ever brought to my attention by getresponse.   Last time I saw it was ( .8%).

As for hard returns how do I make people put their real email address in the box.  I say “put you best email.”  If they put something else or have a typo I can’t help that.  Of course their going to say you broke our spam rules if they reply to this. That is the game they play. Its has already been proven that they are lyers, in my humble opinion.

Again, I want nothing to do with this company ever again and I suggest to you do not fall for their free trail or you will lose everything.

This report was posted on Ripoff Report on 03/17/2015 01:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/getreponsecom/internet/getreponsecom-they-upgrade-from-free-charge-you-then-cancel-you-internet-1216386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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