GetResponse Cancelling Account Without Warning! Springfield Lakes Internet

GetResponse Rip Off Report

I am the CEO of Vision Hosting Company, recently I enrolled in a course with Anik Singal to help further my "List Building", Here was the link to my account with Getresponse www.gettingyourowntraffic.com to which is now a dead link (try it).

In this course I offered a FREE course to help every internet user get lazer targeted traffic to their websites (http://www.blue-hosting.com/7-Days-For-Internet-Traffic.pdf)

I was out of the office on Friday (03/10/2014) and returned to Brisbane to find this email shown below:

Ticket ID: 4235## Ticket KEY: HQZ-90540###
2014-10-02 15:41:59) GetResponse Support:

Hello,

The automated monitoring system at GetResponse has flagged your account for investigation due to abnormally high negative metrics (such as spam complaints, bounces and/or unsubscribes).

We have conducted the review of your account, and we regret to inform you that a decision was made to suspend your account and to revoke future access to our services.

The direct reason for the account suspension is unacceptably high ratio of spam complaints that your campaigns have been generating over a period of time.

Since GetResponse uses shared infrastructure to deliver emails for 250,000+ of our customers, the negative metrics generated by your campaigns have adversely affected our other customers and their email deliverability. As such, the decision was made to discontinue your service.

The situation is unfortunate, however your account activity has dictated this response. We wish you all the best in your future endeavours.

--
Kind Regards,

Kacper Kruczyński
Anti-Abuse Specialist
GetResponse.com
http://www.getresponse.com

My account was suspended without warning, I could not log in to see what they were complaining about, to which was difficult for me to understand, seeing as my course was free for everyone.

Our business makes it money from hosting websites, and mobile phone websites.

I think this is very un-professional and well blatenely disgusting that at any time without the right of response or appeal.. That everything you have been building and paying for I might add, can be taken away from you at anytime for any reason and you lose the lot!

I strongly urge you to re-consider, everything you are paying for is not safe, nor secure.

You could build a list of 400,000 to which you make your income from and the very next day it is gone.

I myself am going to take my business back to Aweber, as in the past 7 years I have never had anything like this happen to me.

I am truly disgusted, and will be seeking legal advice on this matter.

Regards

Matthew Lee
CEO
Vision Hosting Company