Ripoff Report Needs Your Help!
Report: #929994

Complaint Review: Gettel Nissan - Sarasota Florida

  • Submitted:
  • Updated:
  • Reported By: Kevin D. — bradenton Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Gettel Nissan 3530 bee ridge road sarasota florida 34239 Sarasota, Florida United States of America

Gettel Nissan gettel automotive family of dealerships , Not maning up to what the promise!! Sarasota, Florida

*UPDATE Employee: Battery Issue

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I will never buy from this dealership again!! After having my Murano for 1  week(yes one week) the battery went dead.

The sales person, Bill Hyde, during examining the car before I bought it, even commented on how good and reliable

the battery was, and described how they put brand new batteries in to make the cars 'like new'. I jump started it and

returned to the dealership where they told me it would cost me $150 to replace. Hank Gabriel said they do not warranty

the battery and the best they could do was sell me a battery at cost ($90). I was told by Hank that "no one warranties

their batteries." BUT, everyplace does... even Walmart!!!! The only place that doesn't is GETTEL NISSAN!!!! I even

asked Hank to talk to someone else that could help me and his response was, "go ahead, it all filters back to me and will

do you no good." I feel lied to and cheated; I have never experienced such awful customer service. I met Jim Gettel

once, and I think that if he knew how horrible his general manager and staff treated their customers, he would be

disgusted too! I have owned a business myself for 24 years, and if someone has a problem after one week- or longer- I

resolve that problem at no cost.

This report was posted on Ripoff Report on 08/20/2012 03:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals


#1 UPDATE Employee

Battery Issue

AUTHOR: Hank - (Virgin Islands (US))

POSTED: Monday, August 20, 2012

Mr Devries,

My name is Hank Gabriel, the individual who had the conversation with you earlier today. Our conversation was very brief and I personally accept the responsibility of our conversation. I received some different information before our short discussion, I was under the impression you purchased your car in 2007 instead of 1 week ago. I have sinced realized you purchased a 2007 Murano. When I realize that I tried calling the only number I have on file....Nancy Devries ......I called to inform you to come back and I will take care of your battery. I have left several messages along with my personal mobile phone to contact me so I can one, apologize in person. I take pride in taking care of Mr. Gettel's customers and I admit the outcome of this should have been different. For what it's worth I do apologize AND if you have purchased a battery already please bring that receipt to me and I will reimburse you.


Hank Gabriel

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now