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Report: #116774

Complaint Review: Ggwcustomerservice - Girls Gone Wild - Hollywood, Van Nuys California

  • Submitted:
  • Updated:
  • Reported By: Kissimmee Florida
  • Author Not Confirmed What's this?
  • Why?
  • Ggwcustomerservice - Girls Gone Wild MRA Video, P.O. Box 150, And GGW Video, P.O. Box 10100 Hollywood, Van Nuys, California U.S.A.

MRA Video - Girls Gone Wild Billed Credit Card and sent DVD's UNWARRANTED Hollywood, Van Nuys California


FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

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I got a phone call back in August asking if I wanted 2 free GGW videos at no expense other than shipping. After answering 5 questions I gave them my credit card number for the shipping cost and was told to hold for verification. I was then sent to another person who tried to say that I agreed on a subscription to GGW and that I would be billed $24.95/ month. I said no and that wasn't what I agreed on. Then the other salesperson immediately cut back in and said she would take care of that and quickly got me of the phone. She said her name was Carlie.

In September I was billed for one DVD at the price of $24.95. I was immediately infuriated. I looked up the web-site "www.ggwcustomerservice.com" online and it directed me to girlsgonewild.com where I found cancellation/return information. I promplty returned my DVD to the Van Nuys address with a note saying to cancel my subscription and refund my money. However I was billed again in Obtober and sent another DVD! Needless to say I am extremely angry with these liars. They need to be exposed because they are a complete fraud!

Michael
Kissimmee, Florida
U.S.A.

This report was posted on Ripoff Report on 11/08/2004 06:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ggwcustomerservice-girls-gone-wild/hollywood-van-nuys-california-90078-91410/mra-video-girls-gone-wild-billed-credit-card-and-sent-dvds-unwarranted-hollywood-van-n-116774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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