Giant RV of Colton,Ca ripped me off big time!! *Consumer Suggestion *UPDATE there was a mix-up on our behalf, Giant RV correcting problem *Thank you Rip-off Report

----- Original Message -----

From: Dan and Nancy Mello

To: info@ripoffreport.com

Sent: Monday, November 19, 2001 10:24 PM

Subject: Re: Rebuttal to RipOffReport





Yes, definitely, the ripoff report was of big help, thanks a lot. By the way 2 people from Giant RV spoke with us today to handle and fix the situation, they were very polite dealing with us. Oh yes they know who we were, I guess they did'nt want to admit it to you, the name of the salesperson is Steve Wilson, maybe you would like to speak with the manager Mr. d**k Torres, because he said in order to settle with us, he wants the Giant RV of Colton complaint file be erased from www.ripoffreport.com which is understandable. His phone number is (909)981-0444.

Thanks a bunch!!!!!

This email is a rebuttal to RipOff #7816.

It was sent by Daniel Mello at danlovesnancy@msn.com.



Giant RV of Colton,Ca ripped me off big time!! *Consumer Suggestion (#7816)



They filed the following rebuttal to the above Rip-Off Report:



Their email: danlovesnancy@msn.com

Their name: Daniel Mello

Their phone number: (909)305-2685

Their relationship to the company: Consumer Suggestion



Rebuttal:

UPDATE ON GIANT RV OF COLTON

We just wanted to tell the consumers that there was a mix-up on our behalf and the Manager of Giant RV is willing to help us to correct this problem.



We wanted to say we are very sorry if we gave a wrong impression of Giant RV. We would like to say that Giant RV is a great RV Dealer and that they are willing to help us solve this problem. The Manager was very sincere and was very understanding.

This email is a rebuttal to RipOff #7816.

It was sent by Daniel Mello at danlovesnancy@msn.com.



Giant RV of Colton,Ca ripped me off big time!! *Consumer Suggestion (#7816)



They filed the following rebuttal to the above Rip-Off Report:



Their email: danlovesnancy@msn.com

Their name: Daniel Mello

Their phone number: (909)305-2685

Their relationship to the company: Consumer Suggestion



Rebuttal:

UPDATE ON GIANT RV OF COLTON

We just wanted to tell the consumers that there was a mix-up on our behalf and the Manager of Giant RV is willing to help us to correct this problem.



We wanted to say we are very sorry if we gave a wrong impression of Giant RV. We would like to say that Giant RV is a great RV Dealer and that they are willing to help us solve this problem. The Manager was very sincere and was very understanding.

This email is a rebuttal to RipOff #7816.

It was sent by Daniel Mello at danlovesnancy@msn.com.



Giant RV of Colton,Ca ripped me off big time!! *Consumer Suggestion (#7816)



They filed the following rebuttal to the above Rip-Off Report:



Their email: danlovesnancy@msn.com

Their name: Daniel Mello

Their phone number: (909)305-2685

Their relationship to the company: Consumer Suggestion



Rebuttal:

UPDATE ON GIANT RV OF COLTON

We just wanted to tell the consumers that there was a mix-up on our behalf and the Manager of Giant RV is willing to help us to correct this problem.



We wanted to say we are very sorry if we gave a wrong impression of Giant RV. We would like to say that Giant RV is a great RV Dealer and that they are willing to help us solve this problem. The Manager was very sincere and was very understanding.

This email is a rebuttal to RipOff #7816.

It was sent by Daniel Mello at danlovesnancy@msn.com.



Giant RV of Colton,Ca ripped me off big time!! *Consumer Suggestion (#7816)



They filed the following rebuttal to the above Rip-Off Report:



Their email: danlovesnancy@msn.com

Their name: Daniel Mello

Their phone number: (909)305-2685

Their relationship to the company: Consumer Suggestion



Rebuttal:

UPDATE ON GIANT RV OF COLTON

We just wanted to tell the consumers that there was a mix-up on our behalf and the Manager of Giant RV is willing to help us to correct this problem.



We wanted to say we are very sorry if we gave a wrong impression of Giant RV. We would like to say that Giant RV is a great RV Dealer and that they are willing to help us solve this problem. The Manager was very sincere and was very understanding.

This email is a rebuttal to RipOff #7816.

It was sent by Dave at DAVE@VHHS.50MEGS.COM.



Giant RV of Colton,Ca ripped me off big time!! (#7816)

They filed the following rebuttal to the above Rip-Off Report:



Their email: DAVE@VHHS.50MEGS.COM

Their name: Dave



Their relationship to the company: Consumer Suggestion



Rebuttal:

Gosh, I'm sorry, but I really don't know what kind of help you expect.



You even admit that you made the purchase "without doing our math and trusting blindfoldly(sic)".



We also purchased (in July) a new 2001 RV - a 34 foot 5th wheel. Prior to purchase, we spent two months on the web, and actually spent 14 hours driving to locations to shop in person.



Even the slightlest research would have revealed to you several things:



(1) Depreciation on a new RV is horrendous for the first (and maybe second) year.



(2) Markup is also high on these units, and in fact a "straight cash" deal should usually get you at least 20% (hopefully 25%) off the list price.



(3) The dealer is there to maximize his profit.



So, the numbers you show in your posting don't seem unusual to me at all.



Unfortunately, it is a case of "buy high and sell low" and the

consequences are obvious. Though I understand your emotion over this, I frankly cannot see that you are claiming that the dealer did anything unethical, and therefore I cannot fault the dealer. If you pay "full sticker" for a new car, is that somehow the dealer's fault?



Good luck !!