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Report: #24019

Complaint Review: Girls Gone Wild - San Fernando California

  • Submitted:
  • Updated:
  • Reported By: Los Osos CA
  • Author Not Confirmed What's this?
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  • Girls Gone Wild 13571 Vaughn Street San Fernando, California U.S.A.

Girls Gone Wild (MRA Video) File a complaint!! Don't just whine here's how San Fernando California


FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

*Consumer Suggestion: Get a virtual credit card number

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Like everyone else who is complaining about this company, I ordered what I thought was two videos for $9.99 from their web site. Nowhere, either on the TV ads or web site, was it made clear that by doing so you were enrolling in a program that automatically sends and charges for more videos from then on.

I sent a cancellation email through their web site, and got an error message back the next day that they didn't receive it because their "mailbox was full." However, I then started receiving porn spam so obviously they did receive it, and sold it to other pornography sites.

To prevent them from making any more charges I cancelled my credit card and got a new one reissued under a new number. Most credit cards will let you do this.

But don't stop there! File a complaint with the California State Attorney General's office. Go to this link: http://caag.state.ca.us/consumers/mailform.htm
Fill out the Consumer Complaint Form. It took several weeks, but I got a response. If enough of us do this, maybe we can get them shut down!

Good Luck

Steven
Los Osos, California

This report was posted on Ripoff Report on 07/05/2002 01:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/girls-gone-wild/san-fernando-california-91340/girls-gone-wild-mra-video-file-a-complaint-dont-just-whine-heres-how-san-fernando-ca-24019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Get a virtual credit card number

AUTHOR: Terrance - ()

POSTED: Monday, July 08, 2002

A number of credit card companies now offer "Virtual Credit Card" numbers. These numbers are single-use, and are tied to your "real" card. When I am buying something online or mail order, I go to the site for my credit card company, log in, and request a new Virtual Number. That number will only work once, and you can even set a limit on the charge amount. The charge will show up on your regular bill. This is much easier than cancelling your account.

These single-use numbers will solve a lot of these problems like GGW or CP Direct where they keep billing you every month and don't let you cancel.

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