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Report: #115274

Complaint Review: Gleaming White Smiles -- Impulse Marketing - Atlanta Georgia

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  • Reported By: Sterling Hts Michigan
  • Author Not Confirmed What's this?
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  • Gleaming White Smiles -- Impulse Marketing 5 Concourse Parkway Atlanta, Georgia U.S.A.

Gleaming White Smiles - Impulse Marketing ripoff deceiving business practice @ terms of agreement and shabby product Subscribe to this "monthly" product and they wait to send you the first one until after the 14 day cancellation without penalty date Atlanta Georgia

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Deceiving advertising:
Try this teeth whitening solution for free... only pay for S&H, and if you LIKE it, we'll send you a kit every month until you cancel. If you don't like it, cancel within 14 days with no penalty. RIGHT!

I took advantage of the "free" offer on Sept 29. They didn't bill my cc or ship it out until Oct 15... after the 14 day trial period. By the time I got it in the mail on Oct 19 and tried it to find it was garbage, it was Oct 28 when I called to cancel. I was past the "14 days!" AND THEY HAD ALREADY BILLED AND SHIPPED THE "MONTHLY" PRODUCT FOR $49.95 plus $6.95 S&H. Two in the same month and less than 10 days apart. TOTAL RIP OFF. DECEITFUL AND UNETHICAL BUSINESS PRACTICE. I did not open the package, yet they would not let me return it for a refund minus S&H. They'll probably continue to bill my cc but I've already reported them to the company.
Phone numbers only go to "fulfillment houses" and they won't give you any names or numbers for people that actually work for Impulse Marketing.

I did report them to the FTC and the State of Georgia's Governor's Office of Consumer Affairs though. DO NOT DO BUSINESS WITH IMPULSE MARKETING.

Dyanna
Sterling Hts, Michigan
U.S.A.

This report was posted on Ripoff Report on 10/29/2004 04:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gleaming-white-smiles-impulse-marketing/atlanta-georgia-30328/gleaming-white-smiles-impulse-marketing-ripoff-deceiving-business-practice-terms-of-ag-115274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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