Global Auto Shop Scam Hacienda Heights California

 Beware, I ordered a performance upgrade for my car before reading about their poor customer service. Once I found out about how bad they were I attempted to cancel my order over the phone. Surprise, surprise they do not pick up the phone. I attempted to reach them by email and to cancel my order. I thought this process was complete and canceled well I guess not as the product showed up 2 weeks later. I attempted to get a hold of them again and was able to correspond over email a few times with some named Mike. He told me to return the product and I would receive a refund back minus a %25 restocking fee. They made me return the product to their site in Singapore instead of their office in Los Angeles. Big mistake as there is no way to track the product once it leaves the United States through the USPS. Product was returned 3 months ago and I still have not received a refund. I have a company that now ignores my repeated requests for refund other than saying that they have not received the product back. Tried to cancel on my credit card and they lied to my credit card company saying they do not accept returns even though I have multiple emails stating otherwise. HUGE SCAM, consumer do not dare to purchase a product from them unless you want to be ripped off.