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Report: #1220104

Complaint Review: Global Cash Card/ Meta Bank - irvine California

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  • Reported By: Concerned — Barbourville Kentucky USA
  • Author Not Confirmed What's this?
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  • Global Cash Card/ Meta Bank 7 corporate park suite 130 irvine, California USA

Global Cash Card/ Meta Bank Fees for using card if you use your card pin number and declined card fees irvine California

*UPDATE Employee: Response to Inquiry

*General Comment: Really???...

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I have many issues in regards to this company called Global Cash Card they take fees for just using there card...This is a pay card a job placement agency issued to there prospective employees for hire at big factories and such. however, not everyone has good credit to get a bank account and are being forced to take this card or basically not get paid or find other employment. being charged if your card gets declined they call it a declined card fee which is absurd and extremely rediculous and a fee for using your  pin number  for your security. Also, when calling them about a transaction in question you call there 949-***-**** on the back of your card then you have to call another place called Meta Bank...long story short this is ONE Joke of a company!!!!!!! 

This report was posted on Ripoff Report on 04/03/2015 04:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/global-cash-card-meta-bank/irvine-california-92606/global-cash-card-meta-bank-fees-for-using-card-if-you-use-your-card-pin-number-and-decli-1220104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Response to Inquiry

AUTHOR: Eric - (USA)

POSTED: Monday, August 24, 2015

I am an employee of Global Cash Card and authorized to reply on their behalf.  We apologize for any incovenience you have experienced.  We are unable to locate your account by the information provided, however we would welcome the opportunitiy to speak with you in regards to your account.  Customer service is our number one priority and we want to ensure that we assist you if possible.  Please contact customer service at 866-395-9200 and one of our customer service professionals will be happy to serve you.

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#1 General Comment

Really???...

AUTHOR: Striderq - (USA)

POSTED: Friday, April 03, 2015

globalcashcard.com/gcc_faqs.cfm

Explains the fees and a new card holder gets the fee schedule in the Cardholder Agreement and Disclosure.

Fees at non-network ATMs. Banks charge fees if you use your ATM at a non-bank/network ATM.

Fees for declined transactions, translated you don't keep a register of your account and how much money you have in it. When you try to spend money you don't have you get charged a fee, just like at banks. This is the behaivior that causes bad credit that keep some people from getting bank accounts.

This is not a rip off, just indicates that you don't take personal responsibility in managing your financial affairs.

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