Global Egrow Limited Sammy Dress - Friendly Liars Reported Customer Loss = $43.26 Internet 

Dear Customer，

Thank you for taking your time to write your review. We really appreciate the feedback.

First, we want  to offer my sincerest apologies to you for the issue. 

For the issue you have mentioned.

Please kindly get contact us by browsing 

 please browse this link: http://www.sammydress.com/m-article-id-12.htm

Have you received your refund you now?

Would you please tell me the order number so that we can check you refund details for you.?

Those who read our reviews will note that while we are not perfect, we strive to be. As such, feedback like this is critical to us. If a system or process is broken, we fix it...and try our best to fix the relationship with any affected customer.

Sammydress Customer Service

http://www.sammydress.com/

I have been buying from sammydress for almost a year. The first time I used paypal on a fairly large orer. This company does not communicate well. Shipping emails are often wrong, items shipped in multiple shippments. Items ordered are out of stock and will ship later. Communication and timing is the key.

On the first order they sent only half the items and I used paypal, was worried I would not be able to dispute if time went on. I filed a complaint for items not shipped and the shipping for those items. They paid the amount I had calculated. All is well, but caution is in order.

A month later I ordered again. a smaller shipment that would be managable. I also got a sales person I can talk to who gives me the information I need and will refund items if I do not want to wait for them. I have been doing business with them 9 months and have all items that they did not fully refund, shipping included. 1 out of stock item is still shipping.

Shipping and communication are the biggest issues for these companies and their costumers. Always use paypal and know when it is time to call it. Try to get a rep that will help when you need to have it. Do not let time to dispute run out with items still undelivered.

I have made 10 orders and have received all items that were not refunded. These companies are not for those that do not want to run the show and get what you ordered. The only thing I do have issue with is dammage to items due to construction. These companies will not give full price for item that has stitching defects. You must have pic's and bartering helps.

Most items I buy are very unique, fun, and cheap. Average price per item is 10$. These are delicate clothes and I wash on gentle and air dry. I fix loose seems ect. If you love what you buy you will do this also. Do not put any of these items in the dryer, they are not made for it. I hope this helps those who love what they see on these sites but are afraid to order, start small but not to small, make it worth everyones time, it comes from China.