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Report: #643650

Complaint Review: Global Life - 325 Jimmie Leeds Rd. #7 New Jersey

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  • Reported By: Big bird — Point Texas U.S.A.
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  • Global Life 325 East Jimmie Leeds Rd - #7 325 Jimmie Leeds Rd. #7, New Jersey United States of America

Global Life Failed to follow up on his promise to correct his companies shipping mistake. Incorrect item was shipped. 325 Jimmie Leeds Rd. #7, New Jersey

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On 6/30/2010 I placed an on line order with this company.  It was OnlineOrder_00473650.  The order was shipped in a timely manner, but they shipped an incorrect item.

I have sent numerous (12 total) E-mail messages. I requested a return authorization number and a paid shipping label so that I could ship the incorrect item back to them.

I was assured twice that the correct item would be shipped out by a support person that signed his name as - Rob GLE INC.

It has been approx. one (1) week since I sent them my last E-mail and have yet to receive a response.

It has been 85 days since the original order was placed on line and I have yet to receive the correct item or the requested materials to ship the incorrect item back to them.

It is my opinion that this company has a VERY poor customer support system and should be listed due to this ongoing problem with the company.

 

This report was posted on Ripoff Report on 09/23/2010 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/global-life/325-jimmie-leeds-rd-7-new-jersey-08205/global-life-failed-to-follow-up-on-his-promise-to-correct-his-companies-shipping-mistake-643650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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