Complaint Review: Global Seafoods North America - Bellevue Washington
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- Author Confirmed
- Global Seafoods North America 1750 112th Ave NE Bellevue, Washington United States
- Phone: 425-449-3165
- Web: https://globalseafoods.com
- Category: Food Vendors, Food, Food Stores
Global Seafoods North America Global Seafoods box of rotten fish Bellevue Washington
*UPDATE Employee: Why didn’t you contact us?
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I ordered $276 worth of Black Cod and smoked scallops from https://globalseafoods.com I'm in Houston, TX. Global Seafoods shipped the order on July 3rd and tracking said it was due for delivery on July 11th . . .about 4 days longer than the dry ice would be good for. I let Global Seafoods know and they did something that caused it to be delivered to my office on Saturday, July 8th - according to FedEX.
But I was not kept in any loop and was out of town that weekend (their website says they do not deliver on Saturday), so what I found was a box of rotten fish at the front door of my office on Monday. Very disappointing. Lesson learned. I'll pay the extra $5/lb from other sources - it's worth it.
This report was posted on Ripoff Report on 05/25/2018 07:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/global-seafoods-north-america/bellevue-washington-98004/global-seafoods-north-america-global-seafoods-box-of-rotten-fish-bellevue-washington-1444596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Why didn’t you contact us?
AUTHOR: Nikolay - (United States)
SUBMITTED: Thursday, August 30, 2018
I do not know who this is so I cannot respond in detail as I don’t know what order this is from. But it sounds like you didn’t even contact us about the issue. If yo don’t let us know there is a problem then we can’t fix it. We guarantee all shipments and would have sent you a replacement or refunded you. But as I said, if you don’t tell us there is a problem then we can’t fix your issue. Most of our shipments arrive ok, but some rare ones have problems, which is why we have our guarantee.
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