Report: #1198235

Complaint Review: Global Strategic Management Institute

  • Submitted: Mon, December 29, 2014
  • Updated: Tue, December 30, 2014
  • Reported By: Angela — Maryland
  • Global Strategic Management Institute
    1501 India St #103-60
    San Diego, California

Global Strategic Management Institute GSMI ATTENDEE Beware...Poor Cancellation Policy that you don't see until after you sign up!! San Diego California

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I signed up via an online form for a seminar with GSMI.  At the time I signed up there was no visible cancellation policy and even the receipt didn't contain one. I received the Cancellation policy the next day via email.  3 days later I fell and tore my MCL in my right knee.  I waited for the MRI diagnosis to call the company and cancel because I could not walk.  The company representative stated that he would give a credit yet still charge me $300.  I was not happy with the offer so I let American Express deal with the company.

I provided all documentation to American Express verifying that I could not walk. This company GSMI keeps charging my card over and over again.  American Express reverses and they immediately charge my card back again.  I paid for a service, I didn't get a service due to an accident and yet they think that I owe them.  Yet, if I went to the seminar and was unhappy with what I learned, they would allow a refund as per their cancellation policy. [continued below]....

.......I just don't understand the logic.

It is not like it is $100 the seminar cost  $735.  I don't think that I deserve to be penalized and financially injured by this company who did not provide me a service due to an accident.  

I will continue to fight  this even if I have to go to court....taking it to social media outlets and all the people they do seminars with.  



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