Global Wedding & Events Ltd. - National Bridal Inc. - Canadian Bridal "First Not deliver on contract, then verbally threaten to beat the $hit out of you"...that's Global Wedding's Motto Mississauga, Ontario

My fiancee and I had our engagement party recently. It was our first big step in life and we wanted it to be as smooth and memorable as possible. We have nothing but great things to say about our photographer, DJ, videographer, Hall people, but unfortunately the same cannot be said about the experience we had with Global Wedding.

Throughout all the meetings we had with Carlo and Filomina (decorator), we were constantly reassured that we will not have to worry about a single thing, everything will be taken care, we will just have to show up and enjoy our big day. The experience was quite the opposite for myself.

We were promised by Carlo and Filomina that since our event was to start at 5 PM, everything will be decorated before 3:30 PM. When I arrived at the hall at 4:30 PM, nothing was decorated except the backdrop.

1) Not only was the decoration not complete, there were no receiving tables set up at the entrance. When I brought this to the attention of the decorator (some other lady who I had never met during any of our meetings, and she was the only employee to show up from Global Wedding), she said she had no idea she was supposed to decorate receiving tables and argued with me that she only has enough decoration for ONE receiving table when we explicitly asked for two in our contract. After much arguement, she agreed to decorate the receiving tables.

2) The centerpieces we had selected were supposed to have coloured stones at the bottom of a big martini glass, topped with white jelly and a candle. The centerpieces were on the table, but upon inspection, I realized that there was no jelly in any of the centerpieces. When I brought this to the decorator's attention, she said they had accidently left it at their warehouse and some guy had gone to pick it up. The jelly wasn't in place until after 5:30 PM. Our guests had already started to arrive and sit on their tables at 5 PM. Even after putting the jelly, she did not light up the candles. She disappeared without saying a word so instead of attending to the guests, I had to go around the hall lighting up the candles myself.

3) During our conversations, Carlo had promised to put a nice carpet onto the stage so we wouldn't see the "ugly" carpet that the hall had. Not only did we not receive any nice carpet from Global Wedding, the stage was covered with ugly white table cloths. The cloth on the stage wasn't pinned down properly so all the guests who came onto the stage to wish us were constantly tripping, two of the senior guests almost fell had I not supported them. I had to constantly pause the guests and fix the stage so they would not trip. This was a huge safety concern for us which was all on our video.

4) The backdrop wasn't at all similar to the photo we had given to them. Not only this, but the backdrop was also not pinned down properly, in many spots, we could see the back wall. This again, was not only caught in the video, but it also ruined our pictures.

5) The time I arrived at the hall expecting everything to be "perfect" as Carlo and Filomina constantly reassured us, 4:30 PM, till about 5:45 PM, I had to stress and run around to make sure the hall looked at least presentable. This not only delayed our ceremony, but it also ruined our family photo session which we had booked from 4:45 PM to 5:15 PM using the backdrop. We spent a lot of money on our photographer to capture the beautiful moments, but there were none to be captured since the stage wasn't even decorated until 5:15 PM. By this time, the guests had arrived and we did not have enough privacy or time to go through the photoshoot.

6) The most disappointing thing was that Filomina had on numerous occasions told us that she goes to ALL her events to make sure everything is decorated properly and her "brides" are happy because she takes everyone as her family. She did not even show up, let alone make sure it was decorated properly. There was only ONE individual present from Global Wedding and she was very rude to me when I asked her why things weren't done.

Throughout the planning phases, I allowed myself go over our decoration budget because Carlo and Filomina sold us on dreams and we fell for that "perfect day" fantasy. Unfortunately, Global Wedding was not able to deliver on their promises and dreams.

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After the event, I could not reach Carlo or Filomina for 3-4 days so I decided to send them an email. I did not get a response until I called and booked an appointment to discuss our event. Carlo called and said he will investigate everything and get back to me in a day or two. Two days later, I called to follow up and this is when things really caught me offgaurd. After letting Carlo know that I will be coming later on the day to discuss, he promptly said NO and told me Filomina will not be there until 8:45 PM (they close at 9 PM) because she was out of town. This did not make much sense to me. I said "that's fine, we just need to talk to you since you are the owner" He kept denying that anything went wrong at the event, after I mentioned that I had all the evidence of lack of work on video and photo, he FREAKED! Carlo, the owner, started swearing at me, he threatened to "beat my @ss" and "throw me out" of his "private building" He swore at me and threatened me for good 5 minutes while I tried to ask him to calm down. He followed up by saying he will have my "@ss arrested" if he ever stepped into his store again.

So this is the story, not only did I pay for service which I did not receive as promised, I was left with a disappointed fiancee on our first big day as a couple.

Carlo and Filomina will talk very sweetly during all meetings, they will make many promises and draw the image of a picture perfect day...but they will let you down! Consider yourselves warned...choose Global Wedding at your own risk, and only if you like to get your "@ss beat" and arrested for trying to get an explanation from Carlo after the event.