Complaint Review: Globalinx - Phonelinx - TigerDirect Inc. - McLean; Miami Nationwide
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- Globalinx - Phonelinx - TigerDirect Inc. Globalinx Corporation, 1483 Chain Bridge Road Suite 301, McLean, VA 22101; TigerDirect Inc, 7795 West Flagler St, Suite 35, Miami, FL 33144 Nationwide U.S.A.
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Globalinx - Phonelinx - TigerDirect Inc ripoff fraudulent ripoff business McLean Miami Virginia Florida
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Bought online a D-Link Router through TigerDirect (June 2002) and as a thank you ordering from them, TigerDirect included in my shipment a Globalinx/Phonelinx 15-day free trial phonecard.
Due to circumstances (out of town) my shipment was returned to TigerDirect and promptly refunded for the Router.
However, a month after initially ordering the Router I started to receive charges to my credit card for $54.90 from Globalinx/Phonelinx. Bear in mind I never repeat never received that free 15-day free trial phonecard and therefore did not even have a chance to utilize let alone open an account. I have never heard of Globalinx/Phonelinx ever. Their parent company is Orion Technologies Inc.
Contacted TigerDirect directly several times and finally got the charges stopped from Globalinx/Phonelinx. TigerDirect of course gave me the run around and via the Better Business Bureau TigerDirect promised to refund the two months of charges by Globalinx/Phonelinx. That promise letter was in September 2002 and still nothing in April 2003.
I believe that TigerDirect is guilty of "invasion of privacy" for illegally providing Globalinx/Phonelinx my personal and financial information allowing them to charge my credit card. I do not know why it is TigerDirect's business practice to provide personal data to other companies!
And Globalinx/Phonelinx is guilty of "blatant fraud". How can you charge someone that has never opened an account or even inquired about doing such. I surely did not authorize them to charge my credit card in the least.
I contacted the BBB for Globalinx/Phonelinx and they refused to respond to the BBB through several attempts. I did receive a letter via the BBB from TigerDirect promising a refund of $109.80 for the two months charged by Globalinx/Phonelinx.
To date I have not received my money back nor responses to various letters sent to both TigerDirect and Globalinx/Phonelinx. I even wrote the President and CEO of TigerDirect and nothing (of course).
Tim
Tucson, Arizona
U.S.A.
This report was posted on Ripoff Report on 04/30/2003 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/globalinx-phonelinx-tigerdirect-inc/nationwide/globalinx-phonelinx-tigerdirect-inc-ripoff-fraudulent-ripoff-business-mclean-miami-vir-55098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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