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Report: #341929

Complaint Review: Globalinx Rochester - Rochester New York

  • Submitted:
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  • Reported By: quebec Other
  • Author Confirmed What's this?
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  • Globalinx Rochester ww.globalinx.com Rochester, New York U.S.A.

Globalinx Rochester... misleading customers ....fraudulent charges Rochester New York

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Globalinx international plan was supposed to include calls to mobiles in Europe based on information provided by globalinx in one their conference calls that was confirmed to me in my online chat with one of their customer representatives. Now Globalinx has changed the story about calls to mobile without letting its customers know. they have started to bill their customers for those calls even though in april /may those calls were not charged.

evidently they are removed any trace of that information from their website. and anf curiously they don't archive logs of their chat. do they have a document retention policy?

Satchmo
quebec
Canada

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This report was posted on Ripoff Report on 06/19/2008 08:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/globalinx-rochester/rochester-new-york/globalinx-rochester-misleading-customers-fraudulent-charges-rochester-new-york-341929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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