GM Mottor Club Wrongly stated that I had excessive use of the terms of my membershhip and cancelled my membership Winston-Salem, North Carolina

I was contacted by GM Motor club and informed that, due to excessive use of their benefits, our membership was being canceled.  I called them and explained that two of the incidents they had on their record were inaccurate.  They said they would get back to me.  About two weeks later I received a notification in the mail for renewal of the membership.  I assumed they had corrected their error.  I couldn't find the address to which to send the renewal, so I went online to find it.  Their website stated that my membership had been canceled.  They said that there was no recourse, they had already issued a credit to my credit card.  They were not interested in hearing my side of the story and because THEY did not have a record of my call, they deemed that it did not exist.