Complaint Review: GMpartsgiant.com - Internet
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- Author Confirmed
- GMpartsgiant.com Internet USA
- Phone: 888-737-9766
- Web: GMpartsgiant.com
- Category: Auto Parts
GMpartsgiant.com Selling used parts and selling them as new Internet
*Author of original report: GMpartsgiants corrected there mistake and made it Right
*REBUTTAL Owner of company: all parts sold are purchased directly from car dealers across the us.
Show customers why they should trust your business over your competitors...
Went online to purchase a new oem Valve cover for my sons 2002 buick regal. I ordered this on 7-10-16. I went to put it on 7-15-16 and noticed it wasn't new but used cleaned up and spray painted to pass as new. This is fraud to me. This valve cover is even warped and not sitting flat. So obvious it was used. I can't beleive a company would do this. They should be shut down. Tried getting there address online but they dont disclose it. Buyer beware.
This report was posted on Ripoff Report on 07/15/2016 04:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gmpartsgiantcom/internet/gmpartsgiantcom-selling-used-parts-and-selling-them-as-new-internet-1317141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
GMpartsgiants corrected there mistake and made it Right
AUTHOR: - ()
SUBMITTED: Thursday, July 21, 2016
Just to set the record straight Bob from gmpartsgiant corected the problem by sending a good valve cover. He respondered asap and satisfied me. This could have been a fluke as he said. I will continue to purchase parts through GMpartsgiant.com because they resoved the problem asap.
#1 REBUTTAL Owner of company
all parts sold are purchased directly from car dealers across the us.
AUTHOR: bobgpgparts - (USA)
SUBMITTED: Monday, July 18, 2016
JUST SO YOUR AWARE GMPARTSGIANT.COM ONLY IS A DROP SHIP COMPANY ALL PARTS COME DIRECTLY FROM NEW CAR DEALERS ACROSS THE US. IF YOU WOULD LIKE TO CONTACT US WE CAN NOTIFY THE DEALER THAT SHIPPED YOU THAT PART AND ARANGE AN EXCHANGE FOR A NEW PART. I have been a parts manager for over thirty years i have seen customers return used parts and my counter person didn't inspect the return which caused us to now have a used part. thats the only explanation i have for this gmpartsgiant.com nor gm dealers we buy from would never intentionaly sell used parts as new.
please contact me for resolotion.
Bob Martin
Gmpartsgiant.com
626-512-4003
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