Complaint Review: GNC (global Nutrition) - Nationwide
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- Author Confirmed
- GNC (global Nutrition) 6452 Fig St, Ste A, Arvada, CO 80004 Nationwide U.S.A.
- Phone: 303-456 5591
- Web:
- Category: Supplemental Health Programs
GNC (global Nutrition) ordered didnt receive in time to get refund doctor advised me not to take this supplement Arvada CO
*UPDATE Employee: Response from GNS
*UPDATE Employee: Response from GNS
*UPDATE Employee: Response from GNS
*UPDATE Employee: Response from GNS
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I orderd Slim Seductions got 2 free to pay shipping only. then lipo matrix I ordered and the order form was not clear and ended up with 3 bottles and charge $59.94. My total was $62.89. I called on Jan2, 2009 and asked for a RA (return authorization) and was advised unable to as the product would need to be in their office by today. It is a 30 day guarantee. I didn't even get the item in time to request refund. Then with the holidays, and my beng very sick I didn't get a chance to call for refund until today. Reading the fine print it says can return as long as item is back in their office within 30 days. Not possible with slow shipping during holidays. I didn't even get itme in time to ask for refund. Do Not Order From This Company!
Pam
Crittenden, Kentucky
U.S.A.
This report was posted on Ripoff Report on 01/02/2009 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gnc-global-nutrition/nationwide/gnc-global-nutrition-ordered-didnt-receive-in-time-to-get-refund-doctor-advised-me-not-t-407208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
Response from GNS
AUTHOR: Gns - (U.S.A.)
SUBMITTED: Thursday, June 25, 2009
We understand that you were unhappy with being advised that you were outside your money back guarantee to return your order. During the holidays anyone can experience a delay in receiving anything sent in the mail due to the high volume of mail being shipped during this period of time. Additionally, we did provide an option to upgrade shipping to priority if a customer desires to receive the product sooner than the standard shipping time frame. We apologize that an extension on your guarantee could not be offered to you--had we have heard from you prior to the last day of your guarantee an extension could've been offered to give you more time to return the product. If you have any additional questions in regard to your order please don't hesitate to contact customer service at 1-800-595-4670.
Thank you,
Supervisor
#3 UPDATE Employee
Response from GNS
AUTHOR: Gns - (U.S.A.)
SUBMITTED: Thursday, June 25, 2009
We understand that you were unhappy with being advised that you were outside your money back guarantee to return your order. During the holidays anyone can experience a delay in receiving anything sent in the mail due to the high volume of mail being shipped during this period of time. Additionally, we did provide an option to upgrade shipping to priority if a customer desires to receive the product sooner than the standard shipping time frame. We apologize that an extension on your guarantee could not be offered to you--had we have heard from you prior to the last day of your guarantee an extension could've been offered to give you more time to return the product. If you have any additional questions in regard to your order please don't hesitate to contact customer service at 1-800-595-4670.
Thank you,
Supervisor
#2 UPDATE Employee
Response from GNS
AUTHOR: Gns - (U.S.A.)
SUBMITTED: Thursday, June 25, 2009
We understand that you were unhappy with being advised that you were outside your money back guarantee to return your order. During the holidays anyone can experience a delay in receiving anything sent in the mail due to the high volume of mail being shipped during this period of time. Additionally, we did provide an option to upgrade shipping to priority if a customer desires to receive the product sooner than the standard shipping time frame. We apologize that an extension on your guarantee could not be offered to you--had we have heard from you prior to the last day of your guarantee an extension could've been offered to give you more time to return the product. If you have any additional questions in regard to your order please don't hesitate to contact customer service at 1-800-595-4670.
Thank you,
Supervisor
#1 UPDATE Employee
Response from GNS
AUTHOR: Gns - (U.S.A.)
SUBMITTED: Thursday, June 25, 2009
We understand that you were unhappy with being advised that you were outside your money back guarantee to return your order. During the holidays anyone can experience a delay in receiving anything sent in the mail due to the high volume of mail being shipped during this period of time. Additionally, we did provide an option to upgrade shipping to priority if a customer desires to receive the product sooner than the standard shipping time frame. We apologize that an extension on your guarantee could not be offered to you--had we have heard from you prior to the last day of your guarantee an extension could've been offered to give you more time to return the product. If you have any additional questions in regard to your order please don't hesitate to contact customer service at 1-800-595-4670.
Thank you,
Supervisor
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