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Report: #448786

Complaint Review: GNS - Global Nutrition Sciences - Nutra Lane - Arvada Colorado

  • Submitted:
  • Updated:
  • Reported By: Houston Texas
  • Author Confirmed What's this?
  • Why?
  • GNS - Global Nutrition Sciences - Nutra Lane 6452 Fig St #A Arvada, Colorado U.S.A.

GNS - Global Nutrition Sciences - Nutra Lane practices popular Rip off Arvada Colorado

*UPDATE Employee: Company Response

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Ordered what I thought was a free trail of Acai Berry Edge and was charged for shipping only on Jan. 12. 2009. Received full order instead of a sample and there was no invoice in the envelope. Saw 3.97 charge for shipping charged under the name of Acai Berry Edge.

April 23, 2009 I had a voice mail saying I owed 79.90 for the Berry Edge to GNS. Caller did not leave a contact number and I had to find their web site by going to Google and looking up acronyms. Finally found an 800 number to call. After several calls and a threatening letter from their legal dept.

I never knew that this company was called GNS until getting this call. The CS rep I finally was able to talk to said they also have the name Nutra Lane LLC so that makes three names for this company. How is a person suppose to know who they are dealing with?

Their web sit may be legal, but the way they do business is unethical and deceptive. I noticed that not only do they do business this way, but other companies on line dealing with this type of product also seem deceptive.

Ann
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 05/04/2009 07:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gns-global-nutrition-sciences-nutra-lane/arvada-colorado-80004/gns-global-nutrition-sciences-nutra-lane-practices-popular-rip-off-arvada-colorado-448786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Company Response

AUTHOR: Gns - (U.S.A.)

POSTED: Thursday, July 09, 2009

Ann,

We apologize for any inconvenience this may have caused. Please contact us at 1-800-595-4670 and we will gladly address your concerns and resolve this issue.

Sincerely,
Supervisor
GNS

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