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Report: #406462

Complaint Review: GNS Supplements - Internet

  • Submitted:
  • Updated:
  • Reported By: New Cumberland Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • GNS Supplements GNS SUpplemments.com Internet U.S.A.

GNS Supplements I requested info plus 1 month free trial. The next thing I know is on 8/6/08 they took 115.90 out of my bank. Pills came and sent backmwithout opening them. Wasn't told no refund or returns. BEWARE!!! Internet

*UPDATE Employee: Company Response

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I was answering questions on Judge Joe Brown and then it goes to "special offers". I asked for info on the diet meds and a month free trial. If I didn't like I wou;d contact them to stop further shipments. Well, they took $115.90 from my bank before the supplements arrived. They came 2 weeks later and I returned them without opening them up. I have no address or phone number for them. I also never received a refund. They neglected to tell me "no refunds" or returns. I live on disablity which isn't much these days. If I had known the price I wouldn't have given it a chance. They said it was $16.95 for a month but the first month was a trial. So now I have been scammed in these days of low finances. I hope a lawyer picks up these cases and puts it to the company. It sure would be nice to get a refund and shame on Judge Joe for allowing scams!!

Deb
New Cumberland, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 12/30/2008 07:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gns-supplements/internet/gns-supplements-i-requested-info-plus-1-month-free-trial-the-next-thing-i-know-is-on-86-406462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Company Response

AUTHOR: Gns - (U.S.A.)

POSTED: Tuesday, June 23, 2009

Deb,

It does not sound like you ordered from our company; we do not have an offer that would bill you $115.90. Additionally, we do not offer reoccurring monthly shipments for $16.95 a month. Our address information is provided not just on the outside of the package but also on the order invoice and return policy included inside the package. I would recommend reviewing your bank statement for the name of the company that charged you. Normally there is a telephone number listed next to the charge where the company can be reached.

Thank you,
Supervisor

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