Complaint Review: Go Dish
Go Dish Mpell Solutions False advertisement of $100 Visa Gift Card for new Dish Network installation with free installation and a 2 year contract. Never answers 1-800-450-1575 or email. Denies receipt of reward certificate and code recognition P.O. Box 230820 Encinitas, CA 92023-0820 California
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I responded to an advertisement for satellite services with Dish Network through a company named Go Dish. Go Dish was offering a $100.00 Visa gift card in lieu of a free installment of services with Dish Network and a 2 year price lock of $39.99 (Flex Pack). Around Sept. 20th of 2016, I got satellite services installed that was not free as advertised. I was charged a "one time processing fee" of $49.00 plus taxes to get the installation. I, also downloaded the reward certificate #GDH016816, filled it out and included a copy of my first month's bill.
I was required to mail the certificate and billing copy within the first 60 days of installation to: Mpell, Attn: GDH016, P.O. Box 230820, Encinitas, CA 92023-0820. There's a customer service number, 1-800-450-1575 that has an automated voice that tells me that the office is closed during the daytime hours that they're supposed to be open for business. When I checked the status of the reward redemption, they deny that they've received my certificate. I mailed it and a copy of my bill in September. I think I've been scammed by this, seemingly, fake company. I don't understand why Dish Network would be affiliated with this type of dishonest business practice. I'm going to try resending the certificate again; but, I don't really expect Go Dish to respond.
This report was posted on Ripoff Report on 10/25/2016 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/go-dish/internet/go-dish-mpell-solutions-false-advertisement-of-100-visa-gift-card-for-new-dish-network-i-1334949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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