Go Today Travel, Bothell, WA Europe Express They messed up our trip and they want me to pay for their mistake - they are trying to claim it's not their mistake when it is! Bothell Washington

I booked a 6 day trip with Go Travel to London and Paris.  It was suppose to be 3 days in Paris and 3 days in London.  They made a mistake and booked our flight at 7PM on Day 5 which is suppose to be a day in London.  I asked them to fix their mistake.  They said it'd cost $400 per person or $800 plus the new cost of the flight.  No way we are paying for their mistake.  They try to make you think or believe the mistake was yours - but I know better.  Now we have an entire day that was planned in London that we cannot do.  I don't know the next time we will be able to do this sort of trip.  We've been saving for years.  

This was suppose to be an awesome trip for my daughter's HS graduation.  This is a once in a lifetime trip.  They totally messed it up.  I wish I did more research on the company before I booked it because what I have found is they are a complete nightmare.  What happened to me is typical.  I don't want this to happen to anybody else.  Do your research.  Please do your research.  I found another competitor online that has the same deal for half the price.  We paid $4,000 for this trip.  Another site has the same deal for only $2,000.  I feel like such a fool.  I was scammed big time. 

I was able to talk with them on the phone before I booked the flight.  Once it was booked - I have never been able to get them on the phone  Ever!  Listened to their music for an hour - more than once.  I was able to email them only.  I would not recommend this place to anybody.  They are not to be trusted.  Do you homework and research.  I would stay away from this company.