Complaint Review: Goodwill - Bend Oregon
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- Author Not Confirmed
- Goodwill Bend, Oregon United States
- Phone:
- Web: www.goodwill.com
- Category: Gift Card Fraud
Goodwill will not honor gift receipts Bend Oregon
*Consumer Suggestion: Oregon gift card law
*Author of original report: Gift Cards Vs Gift Receipts
*Consumer Comment: Gift Cards & Gift Receipts Are OBVIOUSLY Very Different
Show customers why they should trust your business over your competitors...
I purchased an item for $40 and returned it with in 2 days. Goodwill would not refund the money and issued a gift receipt for the amount. The receipt notes it allows in less than 30 days and because it was after that, they would not honor it. They kept my money, I have nothing.
As of April 2010, Oregon state law says that gift cards can never expire.
Even knowing the law, Goodwill acts outside of this and knowingly refuses to give my money back or honor the gift receipt.
This report was posted on Ripoff Report on 03/31/2019 03:06 PM and is a permanent record located here: https://www.ripoffreport.com/report/goodwill/bend-oregon-honor-gift-1476306. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Suggestion
Oregon gift card law
AUTHOR: Flint - (Afghanistan)
SUBMITTED: Friday, April 05, 2019
Oregon gift card law only applies to the sales of full-priced gift cards. If a gift card / receipt is sold for less than face value or given for some other reason (such as a credit for a return), it's allowed to have an expiration date. ORS 646A.248 is the relevant statute.
#2 Author of original report
Gift Cards Vs Gift Receipts
AUTHOR: D - (United States)
SUBMITTED: Monday, April 01, 2019
Good information. I will review that. I won't shop there again.
#1 Consumer Comment
Gift Cards & Gift Receipts Are OBVIOUSLY Very Different
AUTHOR: Jim - (United States)
SUBMITTED: Monday, April 01, 2019
A Gift Card is something you receive that entitles you to purchase a good or service. For example, if I receive a restaurant gift card for $40.00, then I can buy $40.00 of food from that restaurant. What you received is the equivalent of store credit that can be used within the time period indicated.
Store credit is not the same as a Gift Card, therefore it is not covered by the April 2010 law.
You should exercise care when purchasing anything from Goodwill.
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